Angela Battles
Sales/customer service professional
Orange Park, FL 32073
**********@*****.***
New to the area looking to excel with a new career with a challenging but great new company. Authorized to work in the US for any employer
Work Experience
Correctional Officer
Union county corrections - Raiford, FL
January 2019 to Present
Provide safety accountability fairness and integrity while on duty at all times supervise inmates entrusted to my care while creating a safe and professional environment also follow all Fdc guidelines And rules while On duty.
Sales Representative
DISH NETWORK CALL CENTER - Lockport, NY
April 2014 to October 2016
One touch direct
ATT Call Center
2012 to December 2015
Profile managment
Collections Firm - Buffalo, NY
April 2008 to November 2012
Collections representative
• Handled the daily counts
• Assured excellent customer experience at all times
• Handled day-to-day operations
Education
Associate
Benett high school
Skills
• Microsoft Windows excel data entry (5 years)
• Sales Support
• Computer Skills
• Law Enforcement
• Security
• Negotiation
• Telemarketing
• Basic math
• Typing
• Customer service
• Law Enforcement
• Retail sales
Certifications and Licenses
First Aid Certification
Assessments
Conscientiousness — Expert
December 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Verbal Communication — Familiar
July 2019
Speaking clearly, correctly, and concisely
Full results: Familiar
Sales Skills: Influence & Negotiation — Familiar
July 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.