Customer Service Assistant Manager
Resume:
Henry Otero
ASSISTANT MANAGER
**********@*****.***
OBJECTIVE
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills
EDUCATION —
EXPERIENCE
Ruben Bravo, 2011, Havana, Cuba, High School Diploma
2020-2022
Manufacturing • Supervisor • Jim Food
2018-2020
Waiter/ Host • California Pizza Kitchen
2017-2018
Head Barber • tapanes Barber Shop
I have a range of knowledge in different areas that has enabled me to have experience in customer service and working as part of a team. During my time in California Pizza Kitchen I was able to gain experience working with others and helping customers with their needs while working in a face paced environment. During my time in Jim Food as a supervisor I was able to come up with solutions to problems and prioritize with little to no help. I was also able to develop my communication skills and multi-task.
KEY SKILLS —
COMMUNICATION
Computer Literate, Microsoft Word, Active Listening, Creativity, Customer Service, Decision making, Adaptability, Problem Solving, Teamwork, Flexability
I have the ability to communicate in a way that is simple and effective for others to understand. I have excellent written and verbal communication skills. I am also confident and articulate. I can read, write, and speak fully in Spanish. In English I am at an intermediate level of communication.
LEADERSHIP
During my time as a supervisor I was able to oversee the development and enforcement of business and operational policies. I was able to exercise authoritative decisioning for issues and come up with effective solutions.
REFERENCES
Rodeny Gonzalez 702-***-****)/Coworker, Mariem Diaz 786-***-****)/ Coworker, Antonella Battilana 786-***-****)/ Manager
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