Customer Service Data Entry
Resume:
Yessenia del Carmen Auty
Mendon, MA *****
*************@*****.***
Work Experience
Doordash
September 2023 thru Present
Customer service
Time Management
Problem Solving
Organization
Fast Paced Environment
Fernandez Liquor
Boston, MA August 2022 thru September 2023
Billing and sales
Inventory entry, product creation
Customer service
Lottery sales
Pricing changes and product discrepancies
Cementos Cibao, S.A.,
Santiago, Dominican Republic 2002 – April 2022
International Purchasing Assistant
Effectively managed relationships with suppliers to ensure timely and cost-effective procurement.
Negotiated and managed pricing and budgets with external suppliers, optimizing cost savings while meeting project requirements.
Managed budgets for purchasing proposals, guaranteeing compliance with financial goals.
Created and tracked purchase orders, ensuring accurate delivery timelines.
Led procurement efforts for new projects.
Coordinated logistics for imported products, to assure smooth transit and on-time delivery.
Managed documentation required for the importation of goods for customs processes.
SKILLS
Proficient in inventory management and computer-based tracking systems, including data entry and new product listing creation.
Skilled in managing billing and sales transactions, ensuring accuracy and efficiency in customer payment processes.
Customer service, providing excellent support and communication.
Strong teamwork abilities, collaborating effectively with colleagues to achieve shared goals.
Proactive problem-solver with a strong initiative to streamline processes and tackle challenges.
Excellent communication skills, ensuring clear and effective interaction with clients and colleagues.
EDUCATION
Universidad Tecnológica de Santiago (UTESA), Santiago, Dominican Republic 2002 – 2008
Bachelor's Degree in Office Management and Technology
CERTIFICATIONS
Course in Social Media Security from Infotep September 2020
Course in Videoconference Application Management from Infotep August 2020
Course in Conflict-of-Interest Prevention and Management from Infotep February 2020
Course in Strategic Planning from Infotep June 2019
Course in5S Techniques from Infotep September 2018
Course in Total Quality Management from Infotep June 2018
Course in Negotiation Techniques from Infotep September 2018
Contact this candidate