Human Resources Customer Service
Resume:
CASSANDRA
KINCIAID
CONTACT SUMMARY
850-***-**** My names Cassandra Kinciaid. I’ve been working since 2014. I
have experience in customer service, human resources, managing
***********@*****.***
big projects and more. I love working with people and have highly
336 Canterbery farm road, Midland
effective communication skills.
City AL, 36350
SKILLS WORKING EXPERIENCE
PROFESSIONAL CUSTOMER SERVICE REPRESENTITIVE
Lowes Home Improvement April 2022-Sep 2023
Human Resources 4801 Montgomery Hwy, Dothan, AL 36303
Account Management Meeting customer needs
Performance managements Managing Phone and connecting them to correct
Customer Support department
Handling purchases and returns
Effective Communication
Efficient Typing FRONT DESK CLERK
Oct 2021- Jan 2022
Communication Fairfield inn & Suits
7718 Front Beach Rd, Panama City Beach, FL 32407
Booking Reservations
EDUCATION
Greeting guest
GED Answering the phone to meet needs of current and
Tell City, IN
prospective guest
2013
PROJECT MANAGER AND HUMAN RESOURCES
REFRENCES DC Intex Solutions LLC
510 W Post Rd, Rogers, AR 72758
Sep 2017- Sep 2021
CHERISE MCGOLEY Coordinating internal resources and 3rd parties/vendors for the
Family Friend
execution of projects.
Responsible for projects being delivered on time and within scope
JERMEY MCGHEE and budget
Aviation Mechanic
• Developing project objectives, involving all relevant stakeholders
1117 Dilly Branch Rd, Fort Novosel, AL 36362
334-***-**** and ensuring technical feasibility.
CASSANDRA
KINCIAID
CONTACT SUMMARY
850-***-**** My names Cassandra Kinciaid. I’ve been working since 2014. I
***********@*****.*** have experience in customer service, human resources, managing
big projects and more. I love working with people and have highly
336 Canterbery farm road, Midland
City AL, 36350 effective communication skills.
WORKING EXPERIENCE
PROJECT MANAGER AND HUMAN RESOURCES
DC Intex Solutions LLC Sep 2017- Sep 2021
510 W Post Rd, Rogers, AR 72758
Managing staff process including: Recruiting, Interviewing, hiring, and onboarding
Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
Develop training materials and performance management programs
FRAUD ANALYST (TEMPORARY/SEASONAL)
Walmart Home Office Feb 2017-Oct 2017
702 SW 8th St, Bentonville, AR 72716
Monitor real time queues and identify high risk transactions within the business portfolio
Observe customer transactions to identify fraudulent activity
Identify fraudulent transactions and cancel them from further processing
ACCOUNT MANAGER
Mar 2014- June 2015
Prescription Assistance Program
Manage and resolve customer complaints
Provide customers with product and service information
Research required information using available resources
Handle customer inquiries both telephonically and by email
Contact this candidate