Service Representative Patient

Natalie Mattress

**-* ********* **., **********, SC 29611

864-***-**** l **************@*****.***

Highlights: Ÿ 18 years of experience in the medical field with both direct and indirect

patient care. Adept at working in a variety of healthcare settings.

Professional employee who interacts well with colleagues and clients.

Friendly and compassionate individual. Enjoys helping those in need.

Regional Urology Greenville SC

Patient Service Representative 03/23 - Present

Coordinate patient scheduling, scan paperwork, and answer calls.

Manage patient check-in and check-out following appointments with physicians.

Ensured patient flow maintained and inform supervisor.

Provided effective communication skills and excellent customer service skills.

Southeastern Neurosurgical & Spine Institute Greenville, SC

Employment: Patient Service Representative 12/21 – 03/23

Manage patient check-in and check-out following appointments with physicians.

Coordinate patient scheduling, scan paperwork, and answer calls.

Baptist Easley Hospital Easley, SC

Unit Secretary & Patient Observer 3/21 – 12/21

Answer calls from patients in the Med-Surge Unit.

Manage admissions and discharges for patients in the unit.

Schedule follow-up appointments for patients.

Interim Home Healthcare Greenville, SC

Hospice Aide 2/19 – 10/20

Assisted residents with activities of daily living, including bathing, dressing, and movement.

Logged tasks electronically on laptop.

The Crossing at Five Forks Simpsonville, SC

Certified Nursing Assistant 7/17 - 2/19

Assisted residents with activities of daily living, including bathing, dressing, and movement.

Documented residents’ care electronically.

Pruitt Health Hospice Greenville, SC

Certified Nursing Assistant 7/17 - 6/18

Assisted end-of-life patients in their homes with bathing, dressing, and meal preparation.

Comfort Care Hospice Lexington, SC

Administrative Assistant/Certified Nursing Assistant 10/15 - 3/17

Performed front office duties, including answering phones, filing, placing supply orders, and creating patient notebooks, maintained clients’ medical records.

Assisted end-of-life patients with bathing, dressing, and meal preparation.

Education & Patient Observer Training Easley, SC

Training: Greenville Memorial Hospital 2021

Greenville Technical College Greenville, SC

Medical Physician Practice Clerk 2019

Completion of HIPAA, OSHA, and National Medicare courses

Externship: Rheumatology Specialists

Forrest Junior College Anderson, SC

Nursing Assistant Certification 2004

Crescent High School Iva, SC

High School Diploma 1983

Skills: Intermediate proficiency in Epic Systems

References: Patricia Turman

Staff Coordinator, Prisma Health

864-***-****, ********.******@************.***

Amanda Warren

Associate Director of Integrated Services, United Ministries

864-***-****, *******@******-**********.***

Contact this candidate