Scrum Master Project Manager

Tia Randle

Dallas, TX ● 901-***-**** ● *********@*****.***

PROFESSIONAL SUMMARY

Experienced Enterprise Project Manager and Certified Scrum Master with 7 years of expertise in Agile methodologies. I have successfully led projects in the insurance, IT, IAM, and enterprise sectors. I specialize in roadmap design, SOW management, requirements analysis, and process optimization. My extensive experience with Jira, Smartsheet, and Confluence facilitates effective project management and collaboration among both onshore and offshore scrum teams. I am committed to continuous improvement and innovation through collaborative practices, achieving significant results such as increasing team velocity by 20% over three sprints, reducing sprint backlog carryover by 30%, and improving team satisfaction scores by 15% in quarterly surveys. I optimized a $3.5M portfolio of three products by streamlining resource allocation across teams, ensuring stringent cost control and enhancing budget management through precise financial forecasting.

PROFESSIONAL EXPERIENCE

Agile Project Manager Aug 2022 - Oct 2022

AIG (Dexian) Remote

Participated in cross-functional teams responsible for developing innovative solutions for complex problems. Identified risks associated with each project and developed strategies for mitigating those risks. Managed multiple projects with competing deadlines simultaneously. Organized workflows and conducted daily stand-up meetings with engineering teams. Supported engineers in resolving technical issues that arise during development cycles. Led weekly sprint review sessions with stakeholders to present updates on progress of projects. Assisted in developing user stories according to customer needs while ensuring quality standards are met. Coached engineering teams in Agile methodology while encouraging collaboration among team members. Facilitated sprint planning, reviews, retrospectives, and demos to ensure timely delivery of projects. Provided guidance on best practices for agile engineering processes such as Scrum, Kanban, and Lean. Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters. Project Manager, PMO Oct 2021 - Aug 2022

Dollar General (Addison Group) Nashville, TN

Generated periodic reports detailing progress made by teams involved in each initiative under PMO's purview. Organized team meetings to discuss progress towards goals and objectives while providing guidance on problem resolution techniques.

Maintained a repository of all documents related to projects and programs such as financial records and technical specifications. Facilitated meetings with stakeholders to review progress against plan and resolve issues and concerns. Collaborated with vendors for procurement of materials required for successful completion of projects and programs. Negotiated contracts with vendors and suppliers to secure favorable terms for the organization. Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction. Developed solutions to project risks and issues, meeting quality and timeline goals and objectives. Prepared cost estimates for projects of varying sizes. Made changes to project scope and cost and implemented the most effective change management processes to keep projects up to date.

Scrum Master / Project Manager Feb 2021 - Oct 2021 Goodwill Memphis, TN

Assisted with release planning and coordinated efforts between multiple teams working on related projects. Created dashboards using various tools such as JIRA, Confluence, and Trello to track project progress and milestones. Prepared cost estimates for projects of varying sizes. Enforced scrum values such as transparency, respect, commitment, courage, focus, openness, and inspection. Maintained product backlogs, ensuring that items are well defined and prioritized based on business value. Produced thorough, accurate, and timely reports of project activities. Submitted project deliverables to clients, consistently adhering to quality standards. Drove continuous improvement of project delivery processes by providing strong leadership. Business Analyst/Scrum Master Mar 2019 - Jan 2021

Gene IQ Hybrid

Spearheaded the implementation of cloud-based business applications to enhance scalability and accessibility, supporting remote patient engagement and Telehealth initiatives.

Conducted regular status meetings with internal teams and external partners to track progress against established milestones. Developed and maintained comprehensive documentation for Workday processes and configurations, improving knowledge transfer and compliance.

Facilitated Agile ceremonies (daily stand-ups, sprint planning, and retrospectives) to ensure team alignment and track progress against established milestones.

Developed and mentored project teams, fostering a collaborative environment and enhancing team performance through strong leadership and communication skills.

Mentored and coached cross-functional teams, fostering a collaborative Agile environment and enhancing performance through effective communication and leadership.

Applied statistical analysis and data visualization techniques to present complex data sets clearly and insightfully for stakeholders and team members.

Championed the integration of artificial intelligence and machine learning tools in diagnostic applications, improving predictive analytics and patient outcomes.

Led efforts to ensure compliance with HIPAA and other regulatory standards while developing applications, mitigating risks related to patient data security.

Engaged in agile development practices to accelerate application deployment cycles, resulting in faster time-to-market for new healthcare solutions.

Collaborated with data analytics teams to harness real-time data insights, driving informed decision-making and optimizing patient care pathways.

EDUCATION

Mississippi Valley State University, MS, Itta Bena Bachelor of Science, Project Management, 2019

CERTIFICATES

Certified Scrum Master, Scrum Alliance, 0

SAFe Scrum Master 5.0, Scaled Agile, 0

Project Management Professional (PMP), Project Management Institute, 0 Google Project Management Certificate, Coursera, 0 Certified Agile Project Manager, IAPM, 0

AWS Certified Cloud Practitioner, AWS, 0

IBM AI Academy Certificate, IBM, 0

SKILLS

Jira

Confluence

Analytical and Critical Thinking

Data Entry

Microsoft Word

Agile & Scrum methodologies

DevOps & CI/CD pipelines

Program Management

Stakeholder Management & Leadership

Risk Management & Quality Assurance

Business Process Improvement & Automation

Data Analysis & Business Intelligence

Cloud Computing & Cybersecurity

Problem-Solving

Requirements Gathering

KPI Tracking

Cost Control

Documentation Management

Client Relationship Management

Project Planning

Meeting facilitation

Artificial Intelligence and Machine Learning in Project Agile Transformation and Scaling

IAM (Identity and Access Management)

Highly effective communication

Risk Management

Business Consulting

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