Customer Service Representative

Ariel Miles

Buffalo, NY *****

**************@*****.***

+1-678-***-****

Highly determined, motivated, team work oriented perfectionist. The mission is to contribute to my company by performing all tasks with efficiency proficiency and exceeding beyond all expectations.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Patient Care Assistant

Kaleida Health - Buffalo, NY

April 2023 to Present

Providing daily care and demonstrating ADLs and also drawing blood and blood cultures in a fast paced hospital environment

Screening Technician

CSL Behring - Cheektowaga, NY

July 2022 to April 2023

To perform the duties of greeting donors at the door creating profiles and providing health screening to determine eligibility to donate plasma

CSR - Customer Service Representative

AnywhereWorks - Atlanta, GA

February 2022 to July 2022

Taking calls for a answering service and data entry Customer Service Representative

The Echelon Group - Woodstock, GA

December 2021 to February 2022

Taking Mortgage loan care payment calls

Sales Associate

ALDI - Buffalo, NY

December 2017 to February 2019

Performing tasks for the store as a associate

Customer Service Agent

Installs Inc - Geek Squad/Installs Inc. - Buffalo, NY October 2016 to November 2017

• To de-escalate steady incoming calls from customers, technicians and field supervisors in a fast paced, quality focused, results driven environment. Schedule appointments for installation of home entertainment systems and home PC.

CNA - Certified Nursing Assistant

WESTMINSTER COMMONS - Atlanta, GA

February 2014 to August 2016

Giving daily care to patients in a long term care facility practicing ADLs Education

High school diploma

Hillgrove High School - Powder Springs, GA, US

August 2007 to May 2011

Skills

• Customer service experience

• Nursing

• Acute care

• Home care

• Computer skills

• Microsoft Office

• Caregiving

• Vital signs

• Hospital experience

• Medical office experience

• Patient Care

• Laundry

• Senior Care

• Meal Preparation

• Typing

• Transcription

• Customer support

• Communication skills

• Telemarketing

• Customer service

• Call center

• Medical Terminology

• Clerical Experience

• Computer literacy

• Financial planning

• Windows

• Time management

Certifications and Licenses

CNA

State Tested Nursing Assistant

CPR Certification

Contact this candidate