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Resume:
RACHAEL GOMEZ
**** ***** ***** **, *** ***, Jacksonville, FL 32246
904-***-**** *************@*****.***
EDUCATION
Bachelor of Music, University of North Florida, 05/2020
Certificate of Music Technology, University of North Florida, 05/2020
Associate of Arts, College of Central Florida, 12/2017
•Graduated Magna Cum Laude
•Member of Phi Theta Kappa Honor Society
WORK EXPERIENCE
Order Fulfillment Associate 08/2021 - Present
The Home Depot, Inc.
•Located, processed and packed orders for customer pickup and for delivery.
•Loaded products onto delivery trucks and customer vehicles.
•Verified order accuracy and communicated with management regarding related issues.
•Filled in for other employees during absences, for breaks and lunches, and during periods of high volume.
•Provided customer service, information, and assistance as needed.
Customer Service Associate 02/2021 - 08/2021
The Home Depot, Inc.
•Advised customers by providing information on products.
•Processed purchases, returns, and other monetary transactions.
•Answered phones, organized, and cleaned the customer service area.
•Prepared and released orders to customers.
•Delivered curbside orders to customers' vehicles.
•Worked as part of a team to resolve customer issues.
Seasonal Retail Team Member, Follett Higher Education Group
UNF Bookstore 08/2019
FSCJ South Campus Bookstore 01/2021 - 02/2021
•Picked, processed and packed orders for shipping.
•Provided customer service, information, and assistance as needed.
•Filled in for other employees during absences, for breaks and lunches, and during periods of high volume.
•Took inventory as needed.
•Straightened merchandise, stocked shelves, and assisted in setting up displays and signs.
•Conducted product sales and other monetary transactions.
Seasonal Sales Associate, Five Below
11/2020 -- 12/2020
•Advised customers by providing information on products.
•Helped customer make selections by offering suggestions and opinions.
•Processed payments by totaling purchases; processing checks, cash, and credit cards.
•Maintained in-stock and presentable condition in assigned areas.
•Ensured high levels of customer satisfaction through excellent sales and service.
•Contributed to team effort by accomplishing related tasks as needed.
REFERENCES
Jonathan Vega
Operations Manager
Home Depot Store #0272
9520 Regency Square Blvd N
Jacksonville, FL 32225
LaPortia Crawford
FSCJ South Campus Bookstore General Manager
Follett Higher Education Group
11901 Beach Blvd, Building B
Jacksonville, FL 32246
*.********@*******.***
Sean Carrin
Five Below General Manager
4871 Town Center Parkway
Jacksonville, FL 32246
Kiersten Geloneck,
UNF Bookstore General Manager
Follett Higher Education Group
1 UNF Drive, Student Union Bldg 58W
Jacksonville, FL 32224
*********@*******.***
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