Quality Control Inspector

YURIBSI D GOMEZ VILLASANA

Jurupa Valley, CA *****

281******** - ****************@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

Front desk Receptionist with more than 3 years of experience. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements. Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS

• Quick learner

Excel in Communication, Ability to

Work Under Pressure.

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• Quick learner

• Computer proficient

• File/records maintenance

• Training and development

• Microsoft Office

• Financial records and processing

• Client-focused

• Good on Quick Books

• Active Listening

• Production

• Reading Comprehension

• Quality Control Analysis

• Safety Protocols

• Quality Control Planning

• Quality Control

WORK HISTORY

01/2018 to Current Quality Control Inspector

NPR BIOMEDICAL INC.

Responded to telephone inquiries from clients, vendors and the public. Received and distributed faxes and mail in a timely manner. Supervised 5 office staff members in daily tasks and performance. Inspected product load for accuracy and safely transported it around the warehouse. Contacted customers prior to delivery to confirm and coordinate delivery times. Established transportation cost standards and economical shipping practices. Forecasted manpower requirements based on daily workload and company targets. Drafted budgets, monitored costs and reduced expenses by 75%. Communicated with floor managers to determine merchandise placement. 07/2018 to 12/2018 Inspector Packer

Dart Container Corporation – Corona, CA

Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

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• Proved successful working within tight deadlines and a fast-paced environment. Collaborated with team members to achieve daily goals and meet company objectives.

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• Completed daily orders with expert picking and packing of shipments.

• Inspected items for defects and damage.

• Cleaned and maintained production area and equipment.

• Assembled boxes, cartons and containers to package items.

• Sorted and stacked finished items.

04/2017 to Current Receptionist

NPR BIOMEDICAL INC.

Maintained reception area clean and neat to provide visitors with a positive impression of the company.

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.

Sorted and distributed business correspondence to correct department or staff member. Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

Oversaw office inventory by restocking supplies and making purchase orders. Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.

Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.

Managed clerical needs of company employees, including copying, faxing and file management.

Welcomed guests and clients in an upbeat and friendly manner. Responded to telephone inquiries from clients, vendors and the public. Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management. Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.

Generated shipment invoices, prepared packages and set up courier deliveries for customers.

09/2015 to 01/2017 Cashier Customer Service

Kohl's Buena Park

Maintained adequate cash supply in cash drawers in multiple checkout stations. Informed customers about all product lines and services offered by the company. Consulted with customers on the latest styles and trends. Trained new employees on company customer service policies and service level standards.

Worked as a team member performing cashier duties, product assistance and cleaning. Confirmed that appropriate changes were made to resolve customers' problems. Cross-trained and provided back-up for other customer service representatives when needed.

Organized the store by returning all merchandise to its proper place. Offered exceptional customer service to differentiate and promote the company brand. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Recommended and helped customers select merchandise based on their needs. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Successfully interacted with customers and retail buyers to expedite orders. Helped customers select products that best fit their personal needs. Guaranteed positive customer experiences and resolved all customer complaints. Marked clearance products with updated price tags. Stocked and rotated inventory regularly.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Accurately logged all daily shipping and receiving orders. Assisted customers in finding out-of-stock items.

Served as the company's only bilingual Spanish/English customer service representative.

Processed all sales transactions accurately and in a timely fashion. Opened and closed the store, which included counting cash drawers and making bank deposits.

05/2020 to 01/2022 Front Office Coordinator

Del Real Foods – Mira Loma, CA

Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.

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Improved team members relations by proactively addressing concerns or complaints with professionalism and empathy.

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Managed high call volumes effectively, addressing people's inquiries and resolving issues promptly.

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Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.

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Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.

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Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.

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• Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.

Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.

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Prepared daily reports for management review, highlighting key performance metrics related to front-office activities.

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• Monitored office supplies by checking inventory and placing orders. Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

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• Created FedEx labels for different departments upon request. 01/2022 to Current Payroll Coordinator

Del Real Foods – Mira Loma, CA

Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

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• Approved the request for time off vacation/ sick days Helped HR with recruitment supporting them with processing pre-employment requirements, scheduling interviews posting new job openings, conducting new hire orientations general support of the onboarding process

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• Ran weekly timecards reports

• Received and distributed HR mail

• Fix time cards of team members who turned in the work time sheet form Know how to use the ADP website how to help team members create their ADP profile.

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Know how to create a Corrective Action Report for team members who get a

(Meal Premium)

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Completed forms from EDD for leave of absence, terminated team members, medical leave, Child Support

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• Helped agency (StaffMark) with their Invoices using Excel Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.

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Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.

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Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.

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Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.

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Verified and submitted timekeeping information for accurate and efficient payroll processing.

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• Completed bi-weekly payroll for 1,500 employees. Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

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EDUCATION

05/2013 High School

Valley High School - Santa Ana, CA

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