Case Manager Community Center
Resume:
RODNEY TOWNES
Maywood, IL 60153
***************@*****.***
QUALIFICATIONS SUMMARY
Social Services
Leadership
Shipping and Receiving
Flexible and Adaptive to Change
WORK EXPERIENCE
Southwood Intervention Chicago, IL 01/2024-Present
Direct Service Tech/Counselor Aide
Facilitate groups
Escort clients to cafeteria
Transfer clients to appointment, hospital, etc.
Create and maintain charts for clients
Maintain receipts and clients’ money and valuables
Interview clients for treatment recommendations
Create and maintain staff monthly schedule
Supervise milieu
Inner Voice Chicago, IL 02/2021-10/2023
Transitional Housing Case Manager
Communicate effectively and timely: verbally, in writing, and emails, all day-to-day activities.
Provide supportive services to case managers.
Maintain documentation, incident reports, daily logs of residents’ room searches, and medication logs.
Knowledge, training, and experience in de-escalation procedures.
Assist with Activity Planning and Clients’ daily Census Forms,
Collecting Veterans’ occupancy payments and savings, maintaining financial logs of funds collected.
Assisted Homeless Veterans and community residents with resources, attire, computer skills, and healthcare
Programs.
Transport clients to appropriate services, medical appointments, and housing searches.
Knowledge and skill set to complete Initial Intake and Orientation reviewing house rules.
Relay all pertinent information and events to coming staff promptly.
Salvation Army-Community Center Chicago, IL 04/2020 – present
Supervised staff that aided and assisted refugees and homeless individuals in the Community Center.
Order supplies, kept inventory, maintained safety standards, and assisted Community Center Director in
work shift schedules.
Perform intake and assessments for individuals.
Knowledge, training, and experience in de-escalation procedures.
Provide resources and referral information to communities in need.
Assist rec center after-school pick for children in the after-school program.
Assist the residents in the community with food, clothing, health aids, and essential needs
Assist Community Center Director with the Afterschool program implementing youth-friendly programs.
Assist Community Center Director with all case management activities, as needed for youths
Perform all duties associated with daily safety measures, care-management, training, and guidance of the
youth
Participated in all trainings, supervision, consultations, meetings, and education regarding assisting youths
Bloomington Courtyard Bloomington, IL 02/2015-12/2016
Custodian
Supervised staff that aided and assisted refugees and homeless individuals in the Community Center
Sanitized washrooms and replenished toiletries
Swept, mopped, and buffed floors
Emptied trashcans and removed debris from premises
EDUCATION
PACTIV, EHS, & Quality Certified, Chicago, IL
Cregier High School, Chicago, IL - Diploma received
Contact this candidate