Customer Service High School

Fresno, CA ***** 559-***-**** ************@*****.***

.

ANUROOP BHANDAAL

EDUCATION

Unitek College, Fremont, CA

Bachelor of Science, Nursing, Expected in 05/2025

Phlebotomy USA, Fresno, CA

Certfication, Phlebotomy, 04/2024

Clovis North High School, Fresno, CA

High School Diploma, 06/2017

PROFESSIONAL SUMMARY

Proactive Cashier Team Lead with extensive experience in customer service, team leadership, and cash handling. Successfully maintained service levels by working extra shifts and covering for absent employees. Skilled in POS systems, training team members, and resolving customer complaints, bringing dedication and reliability to any retail environment.

SKILLS

Customer Service

POS Systems

Heavy Lifting

Store Opening and Closing

Cash handling expertise

Cash Register Operation

Punctual and Reliable

Positive Attitude

Cash Handling

Team Leadership

Customer Service

WORK HISTORY

CASHIER TEAM LEAD 06/2019 to 10/2020

Mountain Mikes, Fresno, CA

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.

Quickly and accurately counted drawers at start and end of each shift.

Processed refunds and exchanges in accordance with company policy.

Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Communicated with customers and team members to solve problems.

Learned duties for various positions and provided backup at key times.

Restocked and organized merchandise in front lanes.

Increased customer loyalty and retention.

Processed both cash and card purchases and returns.

Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Trained team members on cash register operation and cash handling.

Operated POS cash register and equipment to collect payments.

CERTIFICATIONS

These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.

First Aid Certification - American Red Cross or St John Ambulance.

Basic Life Support (BLS) Certification - American Heart Association.

OSHA Certified

LANGUAGES

English

Punjabi

Limited Working

Contact this candidate