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CONTACT
Cornwall-on-Hudson, NY *****
*********@*****.***
SKILLS
• Performing account management,
maintaining positive, productive client
relationships.
• Increasing sales profitability,
implementing effective strategy and
marketing initiatives.
• Developing marketing and sales
strategy according to current market
data analysis and goals.
• Communicating clearly and effectively
with clients, colleagues, and other
professionals.
• Conducting analyses and providing
process improvement
recommendations continuously.
• TECHNICAL PROFICIENCIES
• Microsoft Windows
• Microsoft Office including Word,
Excel, PowerPoint, and Outlook
• Internet Explorer
As a dedicated and knowledgeable professional with experience in account management and sales, I seek to bring my abilities to add value to your company. I am a self-motivated individual with skills that balance client relationships, sales and marketing strategy, and communications ability to deliver profitable results.
WORK HISTORY
March 2015 - Current
Inspector CITY OF YONKERS CONSUMER PROTECTION BUREAU
• Perform gas station inspections, ensuring compliance with all relevant policies and standards, providing documentation and reporting issues
• Conduct weights and measure inspections in multiple business locations containing scales
• Address consumer complaints, communicating effectively to gather information and acting as mediator to develop effective beneficial solutions
• Maintain and enforce licensing according to requirements and regulations.
January 2013 - March 2015
Sales Director TEXTERMEDIA
• Conducted Business to Business sales, increasing client base, revenue, partnerships, and sales
• Established and maintained positive relationships with clients, addressing unique needs and ensuring highest standards of satisfaction
• Implemented training for both representatives and customers on product use and features
• Developed sales strategy, increasing client base and sales profitability continuously.
January 2010 - January 2013
Certified Business Specialist NORTH AMERICAN WIRELESS SOLUTIONS
• Handled Rate Analysis for business customers, and coordinated with business customers to ensure proper phones for requirements
• Built and maintained client relationships, addressing inquiries and arising issues effectively
• Reviewed all business customer accounts on a regular basis according to standards.
January 2008 - January 2010
Account Executive AMBASSADOR YELLOW PAGES
• Communicated effectively with clients to present products and services, increasing client base and sales revenue
• Performed cold calling for new merchants to establish new clients successfully
THOMAS J. LORE JR
• Conducted ROI analyses for business owners to provide consultation and reporting, and collaborated with customers to increase business exposure.
January 2003 - January 2008
Senior Account Executive FEDERATED PAYMENT SYSTEMS
• Developed innovative, effective marketing plans for territories and districts to meet organizational goals and targets
• Planned and oversaw educational seminars for customers, maximizing reach effectively, and trained merchants on product use
• Presented products and services to target the current customer market. January 2000 - January 2003
National Sales Manager
• Established a sales program to coordinate activities for representatives in 35 states, analyzing target areas and developing targeted marketing strategies successfully
• Coordinated daily responsibilities for 125 representatives to align and achieve company objectives
• Developed positive relationships with nationwide merchants through proactive communication
• Generated software that facilitated investment handling, increasing efficiency and productivity
• Organized the annual company union dinner and spoke at the events. EDUCATION
1998
BACHELOR OF BUSINESS ADMINISTRATION Accounting
Pace University, Pleasantville, NY
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