Customer Service Warehouse Associate

Jinesh Patel

***** ******** *****, **********, **

***** *-**** :

**********@*****.***

Mobile: 630-***-****

Adaptable Warehouse associate with diverse experience in inventory, shipping, and assembling areas. Quickly learn new tasks and work in a team environment. Diligent professional with solid work ethic and flexible schedule.

• Warehouse operations

• Inventory counts

• Merchandise tracking

• Loading and unloading

• Administration

• Leadership 8 Month

Best Buy, Bolingbrook, IL

Triage Agent

CORE COMPETENCIES

• Staging

• Data entry

• Regulatory compliance

• Scheduling pro

ficiency

• Walkie Operator 2Years

PROFESSIONAL EXPERIENCE

• Packaging familiarity

• Safety-minded

• Customer Service

• Quality Control

• Warehouse Safety

• Fulfillment 6 Year

August 2022 – November 2023

• Prepared customer electronic products for repair.

• Set-up units which included removing products from the shipping cartons and lifting onto test racks

• Completed serial and model verification as well as basic functionality testing to assist other colleagues.

• Inspected repaired units and ensured final cleaning, unit preparation and verified repaired units were ready to be shipped

Best Buy, Bolingbrook, IL

Geek Squad Support Agent

August 2020 – August 2022

• Received, routed, and shipped consumer electronic products and parts while maintaining a clean and organized work area.

• Troubleshoot and tracked progress of product repairs across range of products.

• Manage an accurate record of all parts used to repair, replace, and maintain products. Macys,Aurora, IL

Seasonal Fulfillment Lead

August 2018– July 2019

• Lead and coordinate At Your Service front of house staff to deliver excellent customer service support product pickup, process returns and bill payment

• Lead and develop strategies plan/execute workload on product movement logistics and fulfillment

• Train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; Macy’s,

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Retail Trucking Associate

• loaded and unpacked new merchandise shipments

September 2012 to November

2019

• Prepared merchandise for selling on the retail floors by folding, hanging, or stacking categorically.

• Delivered new merchandise to the appropriate department for placement on the selling floor or stock area.

• Collected damaged merchandise from designated areas and accurately completed required paperwork.

• Restocked register wrap, stand supplies and collected hangers.

• Assisted with the pulling and preparing of merchandise for shipment to customers. EDUCATION

High School Diploma, Waubonsie Valley High School, Naperville, IL CERTIFICATIONS/AWARDS

Certified Walkie Operator, OSHA, 2022 – Present, 2013 &2017 Make Magic Award, Sony Tv Repair Training

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