Office Manager

Bhranti Patel

** ******** ***** ******, ** ***** (609) 832- 2975 *******.*****@*****.***

Looking for the position of an Office Manager in a growing organization to enhance my educational and professional skills in a stable and dynamic workplace.

EDUCATION & SKILLS

B.S. in Business Administration - MANAGEMENT

Colorado Technical University May 2011

Skills

Familiar with Gantt chart, Asana, Toggl, Sprout Social, Monday, and Vendasta Software

Knowledge of MS Word, MS Excel, MS Outlook, MS PowerPoint, and QuickBooks

Data Analysis skills, Detailed-oriented, and team player

Experience working on Toggl, Asana, Sprout Social, Facebook, Twitter, Google, YouTube, Instagram, Pinterest, Google Analytics, Website Metrics, and Data Analytics

PROFESSIONAL EXPERIENCE

NSWCPD Jan-Aug 2024

Management Assistant

Handled daily correspondences across Department, Division, and Branch levels.

Processed and efficiently managed Administrative Officer (AO) and Management Assistant (MA) correspondences.

Managed and tracked mandatory training requirements for department staff.

Coordinated and ensured compliance with training schedules and deadlines.

Actively participated in weekly, monthly, quarterly, and yearly team and leadership meetings.

Took detailed minutes of meetings, documenting discussions and action items to improve decision-making and follow-up.

Managed daily schedules for senior management and other staff members.

Scheduled meetings, conferences, and events, including travel arrangements.

Maintained executive calendars to optimize time and ensure a 100% on-time attendance rate.

Prepared and edited documents, reports, and presentations for meetings and memos, ensuring accuracy and professionalism.

Enhanced the executive's professional image through polished and error-free communications.

Responded to inquiries from internal and external contacts, prioritizing and delegating tasks effectively.

Created and maintained filing systems and databases for easy document retrieval and organization.

Coordinated and updated department records management.

Conducted monthly audits of records management practices.

Developed and implemented processes and procedures to improve administrative operations.

Enhanced operational efficiency through streamlined administrative practices.

Greeted visitors and managed access to ensure a secure and welcoming environment for the executive and the organization.

Collected and reported on data metrics such as the 3rd Quarter NSWC HQ Data Call and Travel Compensatory Time Earned and Used Testing Reports.

Managed bi-weekly Telework/TARS Reports for each pay period.

Performed other related duties as assigned by the immediate supervisor, demonstrating flexibility and willingness to support additional tasks.

GillespieHall/Slice Communications 2013 - 2023

Project/Office/Operation Manager

Project Manager Responsibilities:

Work with partner and head of operations to create and price contracts.

Refine project documentation related to scope, deliverables, required resources, budget, and timelines.

Once a project has been awarded, execute contracts accordingly soliciting signatures.

Create project timelines, deliverables, and milestones using GH software.

Work with the GH team to update the project schedule document at ion to track the performance of tasks.

Continually track project milestones and update project plan as directed.

Communicate clearly status/ expectations to team members in meetings and via email.

Ensure that any changes to project scope and creation of change orders are documented/ updated accurately and in a timely manner.

Create social media dashboards for monthly reports.

Process payroll hours, liaising with payroll firm.

Create and maintain reports.

Social Media Coordinator Responsibilities:

Assist with client analytics on all social media platforms, including Facebook, Twitter, Instagram, LinkedIn, Pinterest, and Google+.

Provide detailed analysis of key metrics and optimization recommendations.

Review social media ad-buying appending budget.

Assist with accounting-related activities such as reconciliations, journal entries, filing, etc.

Assist with client monthly reports.

Special project research as required.

Go! Calendars, Games & Toys 2010– 2015

Store Manager

Provided ongoing customer service and support to consumers with product knowledge

Worked on advertising and processed orders

Maintained the appearance of the store display

Provided assistance to the sales team with the daily operations of the store

Achieved and exceed weekly and monthly sales quotas

Developed sales and negotiation skills

Continually recruit, train, and develop talented individuals

Manage payroll and budgets

Burlington Coat Factory 2004 - 2010

Merchandise Allocator/Analyst

Utilized JDA Arthur system to produce store unit sales and stock plans.

Monitored stores’ sales performance by class against a plan to identify trends.

Monitored open-to-ship by class for each store.

Identified and determined additional store receipt requirements.

Monitored the flow of receipts being held for the store.

Developed store assortments and transitional plans.

Collaborated with merchandising team during monthly allocation meetings.

Created and uploaded allocation tables.

Silver Lane 1996 - 2000

Jewelry Sales Associate

Provide product knowledge and guidance to customers, helping them make informed purchasing decisions.

Maintain a clean and organized store environment, including displays and merchandise presentation.

Process sales transactions accurately and efficiently, using the store's point-of-sale system.

Assist with inventory management, including receiving and organizing new merchandise and conducting regular stock checks.

Collaborate with team members to achieve sales targets and contribute to the overall success of the store.

Follow store policies and procedures, including security measures and loss prevention protocols, to ensure the safety of customers and merchandise.

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