Operations Manager Cloud

Professional Summery

As a Cloud Operations Manager with over 5+ years of experience ensuring the smooth and secure operation of cloud-based applications, services, and infrastructure. Expert in maintaining, optimizing, and scaling cloud deployments and technologies. Proficient in handling tasks such as patching, monitoring, security, and billing, as well as configuring infrastructure, troubleshooting system issues, and automating processes.

Bringing a robust background with over 15+ years of experience in Virtualization, Cloud Computing, Unix, Storage, Backup, and Disaster Recovery.

Core Competencies

Cloud Platforms: Oracle Cloud, AWS and Azure Cloud

Automation Tools: Terraform, Ansible, CloudFormation

CI/CD Tools: Jenkins, GitLab, Git, GitHub, Jenkin, Maven, Dockers & Kubernetes.

Monitoring Tools: Grafana, CloudWatch

Scripting Languages: Bash, Ansible and Python

Operating System Management: L3 level experience on high-end servers with operating systems including IBM AIX, Red Hat Enterprise Linux (RHEL), SUSE and others.

Database Knowledge: Oracle DB, SQL and MySQL.

Hardware: IBM pSeries, IBM Tape Library, Hitachi Storage, SAN Switches etc.

Storage Management: Expertise in managing storage solutions such as Hitachi and AMS storage.

Certifications & Training Attended

Certified Oracle Cloud Foundation

Certified OCI AI Foundation 2024 Certification

Certified AWS Cloud Solution Architecture SAA-C03

Certified AZ104 Azure Admin certified.

Certified ITIL 4.0

Trained on Ansible for the DevOps Engineers

Trained on IBM Cloud Private - Foundation Technology

Trained on IBM Cloud Private Infrastructure and Architecture

Trained AGILE and SCRUM methodology

Trained on PMP

Trained on PMP

Trained on IBM Agile Explorer

Trained on IBM Enterprise Design Thinking

Education

Batchelor’s Degree of Engineering Electronics & Communications 1998

SKU Sri KrishnaDevaRaya University. Anantapur, Andhra Pradesh.

Work Experience

DATA INTENSITY Oct2023 to Till Date

Cloud & Infrastructure Operation Manager.

Responsibilities:

Lead a team of cloud engineers and administrators to manage and optimize the company's cloud infrastructure.

Managing the overall performance at a team and individual level for the efficient and effective output of Cloud Operations Services (COS) and applying key performance indicators in measuring output.

Manage, instruct and guide team of Cloud Engineers in their day-to-day activities and maintenance of critical infrastructure systems and components.

Ensuring proper handling and response to customer-facing outages and incidents.

Hire, onboard, and train new hire in process and procedure adherence as well use of tools and understanding of production platform interdependencies.

Maintaining employee shift schedule, ensuring adequate resource coverage all times

Conducting regular team meetings and well as one-on-one session with team members.

Developing, documenting and maintaining new process and procedures for platform monitoring, incident validation, remediation and escalation.

Develop and enforce cloud governance policies to ensure security and compliance.

Co-Ordinating with business unit managers to understand project scope, suggest possible alternatives and document each step of the design.

Implementing & Managing AZURE site recovery operation as per client requirement.

Implementing & Managing Oracle Full stack DR site recovery operation as per client requirement.

Work Experience:

Kendyl & IBM Hyderabad, India Oct-2016 to Oct 2023

Infrastructure lead

Hands-on experience to implementation of new hardware, software systems and system upgrading.

Hands on experience of migrating an existing on-premises application workloads to AWS environment.

Create the conceptual, logical, and physical design (High level design) for hybrid cloud, public cloud (solutions for infrastructure and platforms)

Worked in collaboration with other SMEs to provide and document their recommendations for their applications.

Resolve incidents within a defined timeframe established by the department.

Designing DR solution with Oracle Data guard, and Storage based replication.

Working on analyzing reported issues, escalate with vendors and internal teams as needed, propose workaround and fixes, and assist in implementing fixes.

Identifying solution, BOM & product finalization, and vendor selection for the award winning.

Managing the AWS infrastructure and strategic vendor relationships including development vendors.

Managing all system outages and resolving to align with business continuity planning and ensure consistent architecture design for platform expansion and stability to support business development goals.

Setup and maintaining of automated environment using Shell Scripts & Ansible playbooks for different services,

Work Experience

DsG (Dubai Smart Govt) @Dubai Apri'08 to June’16

Senior System Specialist

Performing operating system administration for local and remote systems including installation, software patch, system security, data backup, disc array management, and problem analysis activates.

Collaborate with IT teams to define and develop documented policies, procedures, and processes such as operational run books and system monitoring.

Performed tasks within a DevOps environment and worked in an integrated working environment with software developers, supporting rapid infrastructure deployments.

Developed scripts for automating client/server functions monitor those automated systems recovery solutions.

Managed migration projects such as Backup Solution, Hitachi Storage Migration, and IBM hardware (p595 and p870 etc) driven by Systems Operations and other IT & Business Groups

Successfully implemented the Disaster Recovery and Business Continuity Project for Oracle ERP (Dubai Govt) based on the mission risk management framework with physical and logical data security layers.

Extensive knowledge on various IBM P-series hardware like p7800, p9800, p870, p824, p750, p595, and p520 etc..

Administration & Hands on experience on IBM AIX, RHEL and SusE Linux operating.

Configuring and Maintaining HACMP6.x/7.x and performing the Periodically maintenance on PowerHA environment.

Previous employer’s details

Employer Name

Role

Date

Emirates Bank @Dubai

Sr. Sys Admin

Sep’07 to April’08

IBM India Pvt. Ltd

Systems Lead Specialist

Oct’05 to Aug'07

HSBC India Pvt. Ltd

Systems Engineer

Mar’03 to Oct’05

Frontline Soft Ltd

System Administrator

Apr’02 to Mar’03

Neem Systems Pvt. Ltd

System Administrator

May’00 to Apr’02

Personal Profile:

Marital status : Married

Passport Status : Valid till 2030

Phone : +91-984*******

Address : Villa No:17, Cashmere Court, Mokila-501203, Hyderabad.

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