Data Entry Customer Relations

VM

VALENCIA MOBLEY

**********@*****.*** 470-***-**** Buford, GA 30515 WWW: Bold Profile

Detail-oriented professional with over 5 years of experience in guest services and office administration. Excels in customer relations, problem-solving, and maintaining efficient, organized work environments. Known for a welcoming demeanor and dedication to enhancing guest satisfaction and operational efficiency. Project Management

Customer Relations

Conflict Resolution

Time Management

Communication Skills

Team Leadership

Accounting management

Hilton Garden Inn Hotel Atlanta, GA

Front Desk Receptionist

11/2021 - 08/2024

Greeted customers warmly and made them feel welcome. Performed data entry into computer systems to maintain accurate records of customer information.

Maintained an organized reception area and ensured that all guests were attended to promptly.

Provided administrative support such as filing documents, photocopying and scanning materials.

Assisted with preparing reports, presentations and other documents as requested by management staff.

Power Investments Atlanta, GA

Administrative Supervisor

07/2016 - 10/2021

Created reports for senior management regarding departmental performance, budgeting, and staffing.

Soley managed projects for the company by obtaining Excel spreadsheets for supply and demand on monthly sales.

Provided guidance to staff members in the areas of customer service, data entry, filing systems, office equipment maintenance, and safety protocols. Eastern Guilford High School Gibsonville, NC

High School Diploma

06/2015

University At Pembroke of North Carolina Pembroke, NC Some College (No Degree) in Business Management

First Aid, CPR, and AED Certification - American Red Cross or American Heart Association. Summary

Skills

Experience

Education and Training

Certifications

Boys and Girls Club Rep

Dekalb Casa

Activities and Honors

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