Fritz Frederic
Hollywood, FL *****
**************@*****.***
I have strong time organizational and management skills which I feel are important for a job like this. I am certain that my skills and work experience will readily translate to your environment and will also allow me to upgrade them.
I look forward to meeting you in person so that we can discuss any experience and expertise in detail. Thank you for your time and consideration.
Work Experience
Commercial Truck Driver
Stevens Transport - Dallas, TX
November 2021 to April 2023
• Professional over the road driver in charge of delivering goods throughout 48 states.
• Communicate with agency operators to coordinate the handling of materials
• Mitigated emergency collection calls as per need.
• Conducted daily before and after trip inspections with appropriate documentation to ensure all the companies policies are be being adhered to.
• Maintained safety in the work environment by practicing safety driving precautions as per state regulations
Case Manager
Choice Home Warranty - Fort Lauderdale, FL
August 2019 to January 2021
• Telephone Service/ Customer Service
• professionally Processed 80 + calls per day. Providing information and service to ensure customer satisfaction. consistently received positive feedback from guest and created repeat business Monetary Transactions
• Handled cash, check, credit and automatic debit card transactions with 100% accuracy. Product Promotion
• Up-sold products and motivated customers to upgrade current product plans. Maintenance Technician
M.I.S.S of the treasure coast - Stuart, FL
January 2016 to July 2019
• Applied customer feedback to improve service and repair quality.
• Responded to service calls by arranging appointments and working with customers to facilitate problem resolution.
• Communicated with customers to determine nature of service needs.
• Handled emergency service calls and covered on-call hours to support customer satisfaction and timely service delivery.
Education
High school diploma
Fort Pierce Central High School - Fort Pierce, FL
August 2004 to May 2008
Commercial Driver's License (CDL)
Class A
Expires: August 2029
Endorsements: H (Hazardous Materials)
Skills
• Commercial driving
• Tractor-trailer
• Route driving
• Delivery driver experience
• Truck driving
• Regional lane
Certifications and Licenses
CDL
CDL A
Air Brake Endorsement