Customer Service Inventory Management
Resume:
Imani Stewart
Raleigh NC *****
*********@*****.***
Summary
Motivated and detail-oriented professional with experience in customer service, retail, and inventory management. Seeking a position where I can utilize my organizational skills, ability to meet deadlines, and thrive in fast-paced environments. Professional Experience
GoHealth – Remote
Patient Care Coordinator
2020 – 2023
• Assisted patients with enrollment in healthcare plans, explaining benefits and services.
• Managed a high volume of inbound calls, providing compassionate service while maintaining accuracy and compliance.
• Collaborated with cross-functional teams to ensure smooth processing of patient information and claims.
Anderson Merchandisers – Wilson NC
Retail Merchandiser
2018 – 2019
• Organized product displays in retail stores, ensuring that products were adequately stocked and attractively presented.
• Performed inventory audits and worked closely with store managers to ensure accurate stock levels.
• Managed daily and weekly merchandising tasks, meeting deadlines and adhering to brand guidelines.
Target – Rocky Mount NC
Sales Associate & Beauty Advisor
2015 – 2018
• Provided customer service in the beauty department, advising customers on product choices and recommendations.
• Handled stock replenishment, maintained product organization, and ensured cleanliness of the sales floor.
• Assisted with seasonal merchandising, special sales promotions, and provided backup at registers during busy periods.
Alorica – Rocky Mount NC
Subject Matter Expert (SME)
2013 – 2015
• Provided expert knowledge and support to team members handling complex customer inquiries.
• Assisted in training and onboarding of new agents, ensuring they had the skills and information needed to succeed.
• Met and exceeded key performance indicators, including first-call resolution and customer satisfaction.
Skills
● Inventory management and product handling
● Strong communication and customer service skills
● Problem-solving and attention to detail
● Ability to work in fast-paced, physically demanding environments
● Time management and organization
● Product knowledge
● Sales and Upselling
Education
Northern Nash High School – Rocky Mount NC
High School Diploma – 2012
Availability
Available for 2nd shift, 3rd shift, weekends, and holidays as needed.
Contact this candidate