CUSTOMER SERVICE REPRESENTATIVE
Hello, I'm
Jaxi Troy.
To secure a position in a well established company that will benefit from my many years experience and provide ongoing growth and advancement. I am looking for placement in preferably management or a supervisor role with responsibility. Most importantly I make sure the best customer service is provided and customers are satisfied.
Experience
Dec, 2019 to Apr, 2020
Customer Service Agent
Working Solutions
Outgoing calls to qualify clients for discounted insurances in life, auto, home and medical.
Nov, 2015 to Feb, 2017
Program Manager
A Peaceful Habitation
I ran the everyday schedules for the women in a christian transitional home. I helped women getting out of prison reintegrate into her community and with her family. Aug, 2014 to Mar, 2016
Tech Support
T-Mobile
I helped customers fix technical issues with their cell phones by walking them thru a series of step by step instructions.
Nov, 2012 to Jul, 2014
Retention Specialist
Convergys
I was responsible for retaining customers who wanted to cancel their contacts and services with AT&T Uverse by offering different promotions.
References Upon Request
CONTACT
*********@*****.***
1105 Arizona St NE
Albuquerque, NM 87110
EDUCATION
Mar, 2009 to Oct, 2010
Pharmacy Technician
PIMA Medical Institute
Jan, 2019 to Present
Business Entrupanuaur
American Intercontinental
University
SKILLS
Empathetic
Honest
Multitasker
Reliable & Dependable
Time Management
Attention To Detail
Leader
Energetic
Please Indicate If Needed