Objective:
An experienced and dedicated professional seeking a challenging position in which my skills can contribute to the efficient and successful operation of the organization.
Professional Experience
June 2022-Current
Remote Patient Services Rep.
Conifer Health Solutions
Patient Care Customer Service
Appointment Setting
Patient call backs
Data Entry
Training New Employees
Speciality Appointments for DOC patients working independently from work que and working in conjunction with several departments.
Oct 2018 – June 2022
Lab Assistant/Medical Assistant
Christus Trinity Mother Frances-Winnsboro/Sulphur Springs, Texas
Obtained Prior Authorizations
In House Lab Test
Phlebotomy (performed on all ages)
Patient Care Customer Service
Appointment Setting
Patient call backs
Data Entry.
Oct 1997-May 2018
Patient Services Dept.-Supervisor/Phlebotomist
Quest Diagnostics, Inc., Irving, Texas
Phlebotomy (performed on all ages)
Patient Care Customer Service
Data Entry
Billing
Training
Employee Relations Supervisor
Skills:
•Proficient in medical terminology and electronic health records (EHR) systems.
•Strong interpersonal and communication skills, both verbal and written.
•Ability to multitask effectively in fast-paced environments.
•Detail-oriented with excellent organizational and time management abilities.
Education
Capella University-Healthcare Management-continuing Remington College (formerly Education America)
Achieved a Certificate of Completion in 1996 for Medical Assisting. references upon request
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