Project Manager Customer Service

Location:

Las Vegas, NV

Posted:

November 01, 2024

Contact this candidate

Resume:

Nathan Hill

Day Phone: 406-***-****

Email: *******@*****.***

Dedicated and diligent Project Manager with 12+ years of experience in supervising multiple projects at a time, planning, modifying and creating schedules, and coordinating deliverables and integration. Proven expertise in supervising projects and general contractors, conducting inspections of contractor work, participating in bid review process, and ensuring conformity specifications. Work

Experience:

Treasure State Restoration

05/2021- Present

Project Manager

● Oversee project planning by providing staff objectives, analyzing project scope and proposals, and preparing initial budget estimates to optimize deliverable success.

● Increased workflow efficiency by developing vendor and customer relationships, evaluating cost reduction methods, and coordinating deliverables when supervising project implementation Duties, Accomplishments and Related Skill:

•Worked hybrid and supervised the planning and execution of multiple projects simultaneously

•Procure, lead and develop a team of high performance contractors focused on team driven success

•Organized and guide project operations throughout the course of the project

•Build, lead and direct project teams to meet project objectives

•Modified and creates schedules as required

•Provide input into staff performance evaluations and objectives

•Work with client departments to coordinate deliverables and content integration

•Developing relationships with vendors & customers to provide the best customer service

•Seek continuous improvement of the effectiveness of the project & facilities maintenance process and evaluate ways to reduce costs and improve service.

•Strong leadership and delegation skills

•Experience in full project lifecycles from business development to final delivery

•Ability to prioritize, time manage, and multi-task with limited supervision and under time restraints, and adapt to ever changing conditions that occur

•Educate customers on project progression from start to finish. Supervisor- David Knoll 406-***-****

Buffalo Restoration

05/2018- 05/2021

Project Manager

● Oversee project planning by providing staff objectives, analyzing project scope and proposals, and preparing initial budget estimates to optimize deliverable success.

•Worked hybrid and supervised the planning and implementation of multiple projects simultaneously

•Procure, lead and develop a team of high performance contractors focused on team driven success

•Organize and guides project operations throughout the course of the project

•Build, lead and direct project teams to meet project objectives

•Modifies and creates schedules as required

•Provide input into staff performance evaluations and objectives

•Work with client departments to coordinate deliverables and content integration

•Developing relationships with vendors & customers to provide the best customer service

•Strong leadership and delegation skills

•Experience in full project lifecycles from business development to final delivery

•Ability to prioritize, time manage, and multi-task with limited supervision and under time restraints, and adapt to ever changing conditions that occur

•Educate customers on project progression from start to finish. Supervisor- David Knoll 406-***-****

TCG Services LLC

07/2013 – 02/2018

Senior Project Manager

● Oversee project planning by providing staff objectives, analyzing project scope and proposals, and preparing initial budget estimates to optimize deliverable success.

•Worked onsite and remote, while overseeing the planning and implementation of multiple projects

•Lead, developed & managed nationwide accounts with customers.

•Organize and guides project operations throughout the course of the project

•Build, lead and direct project teams to meet project objectives

•Modifies and creates schedules as required

•Provide input into staff performance evaluations and objectives

•Work with client departments to coordinate deliverables and content integration

•Developing relationships with vendors & customers to provide the best customer service

•Seek continuous improvement of the effectiveness of the project & facilities maintenance process and evaluate ways to reduce costs and improve service.

•Strong leadership and delegation skills

•Experience in full project lifecycles from business development to final delivery

•Ability to prioritize, time manage, and multi-task with limited supervision and under time restraints.

•Educate customers on project progression from start to finish. Supervisor: Kirk Day 316-***-****

Intellitec Medical Institute

06/2012 - 03/2013

Exercise Science and Physiology Instructor/Retention Manager

● Oversee curriculum development, leading courses in adult education over a broad spectrum of protocols and implementation.

● Increased student retention rate by adapting to different learning styles, by leading and instructing with different teaching styles. Duties, Accomplishments and Related Skills:

•Teach variety of courses related to Health Education (Including Nutrition)

•Help to develop new curriculum for degrees, certifications in exercise science, fitness professional, or strength & conditioning courses

•Participate in the development, evaluation, and revision of kinesiology, health education and nutrition curriculum.

•Work with division staff to help maintain facilities and equipment such as fitness rooms and human performance lab.

•Participate with faculty to develop and assess student learning outcomes. Use the results to improve teaching and learning.

•Lead Instructor of Kinesiology, health & nutrition courses to a diverse student body at the college level.

•Ability to lead, mentor & guide students throughout their education. Supervisor: Dr. Charles Counce 719-***-****

Wright Career College

04/2011 - 02/2012

Exercise Science and Physiology Instructor