Sharnay Pollard
Duluth, GA *****
*****************@*****.***
Talented Team Member able to take on any required task with resourcefulness. Dedicated to business success and eager to acquire additional skills. Professional attitude and highly dedicated/motivated. Authorized to work in the US for any employer
Work Experience
General Warehouse Associate
The Home Depot - McDonough, GA
January 2023 to Present
I currently work at the RLC in McDonough I started as a line feeder adding returned products onto a line that eventually goes onto a conveyer belt or for the big products like the refrigerators and toilets had to be sorted by turbo salvage house salvage or destroy. I began to move around within the wearhouse learning new things like the scanners position where they scan the items I put on the line then send it down the conveyor I just mentioned. All the small items get sorted in a different area of the wearhouse in which I also have been trained on called “The mezz” . I’ve been trained in bulk sort where they separate all the big items the line feeders put on the pallets or in the gaylord’s . I just recently got moved to ups area where I currently work at, we unloaded 1 ups truck a day full of Home Depot’s returned items that we sort through kinda like how the line feeder position except we scan too. Cashier/Waitress
Zoes Kitchen, Inc. / CAVA - Duluth, GA
October 2021 to Present
I take customer orders at the register in the front of house and I help customers figure out what they want on the menu being that this is a mediterranean restaurant and new to some customers. I prep all of front of house goodie’s like cookies, cakes and pita chips . I make sure the dining room is clean as well as the bathrooms .I’m also the food runner I bring the food out to customer’s table I make the teas fill the front cooler with drinks every other morning and I wash dinning room dishes before the end of every shift . I also portion our chicken salad and hummus in different size tubs for the front cooler. I portion our greek dressing into the 2oz cups and I also make the bottles of greek dressing,i help put together catering orders online orders and pick up orders. Shipping Clerk
Staffmark - Union City, GA
February 2022 to May 2022
I printed out the shipping labels and place the products on the right pallet to be loaded in the truck and shipped off to the designated location
I had to track inventory, keep accurate records to packaging and weighing items and printing shipping labels and postage
I had to inspect goods received for damage, and distributing products to other departments. Team Leader
Freddy’s Frozen Custard & Steakburgers - Duluth, GA September 2021 to December 2021
I started off as cashier in the front area of the restaurant taking customers orders making the ice cream for the inside and drive- thru making sure the dining area is clean .I started to move to the fry section dropped the fried food like fry’s onion rings cheese churdz and chicken tenders.I also learned the grill and make station which involved putting patty’s on the grill and putting different condiments on the patty depending on what burger the customer said they wanted and then after making the burger putting it in the bag for the window or for inside.I learned the window/headset as well taking payment handing food threw the window to the customer and making drinks for the window then I started taking their order on headset and entering the order in accurately on the register. Assembler
Staffmark - Atlanta, GA
December 2020 to March 2021
Taking apart computer trays or putting them together Survey Caller
Dynata - USA
November 2019 to September 2020
I conducted surveys over the phone mostly outbound calls I would call people asking them more about their insurance and trying to inform them about the company and what we provided.
I would put their information in the system to get them started for those who where interested my upper management would get in contact with them and they would go from there I had many interactions with different people being that it was a cold call position it gave me a lot of experience with customer service and data entry.
Cook/Cashier
Lene's Southern Cooking - Tucker, GA
May 2019 to October 2019
Received payments by cash, credit, vouchers or automatic debits
● Issued receipts, refunds, credits, or change due to customers
● Cooked customer meals and follow company recipes Education
High School Diploma
Stephenson High School - Stone Mountain, GA
May 2018
Skills
• Range from 1-5 (5 being the highest skill level)
• Customer Service: 5
• Leadership: 5
• Active Listening: 5
• Computer and Data Entry: 5
• Detailing Experience
• Packing
• Picker Packer
• Picking
• Picking Packing
• Shipping
• Shipping Receiving
• Warehouse Experience
• Order Picking
• Pallet Jack
• Order Picker
• Restaurant experience
• Serving
• Hospitality
• Customer service
• Warehouse experience
• Food service
• Forklift
• Customer service
• Cash register
• Assembly
• Guest services
• Serving
• Cooking
• Restaurant experience
• Cash handling
• Leadership
• Driving
Certifications and Licenses
Pallet Jack Certification
Food Handler Certification