Customer Service Sales Associate
Resume:
elizabeth castro
Laredo tx 78040
SUMMARY
Highly energetic employee who consistently exceeds her goals. Exceptional interpersonal communication and leadership skills.
highlights
●Strong communication skills
●Cheerful and energetic
●Offer great customer service
●Bilingual (Spanish,English)
●Friendly, outgoing and very patient
●Team player
●Microsoft excel, Microsoft word,PowerPoint etc.
●Cash register experience
●Fast learner
●Energetic work attitude
●Organized and detailed
EXPERIENCE
Metro Pcs(NGM wireless)
Sep,2017/ July,2023
Sales Associate & Store Manager
●Trained new employees
●Encouraged sales team to meet monthly goals
● Inventories
●Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Metro Pcs (Cqtron.inc)
Mar, 2014 / Jul, 2017
Sales Associate & Store manager
●Trained new employees
●Created new processes and systems for increasing customer service satisfaction.
●Managed quality communication, customer support and product representation for each client.
●MCT Trainer
Cricket Wireless
May 2010 / Jun, 2012
Sales Associate & Assistant Manage
●Was in charge of phone sales, new phone activations, reactivations, ESN changes, bill payments
●Deposits
●Dealt with money every day, helped keep the store clean and presentable
Kmart Feb 2009 /Mar 2010
●was responsible for the cashier
●Helped customers with returns or other concerns
EDUCATION
Martin High School from 2002-2006
Diploma
Accomplishments
Routinely helped as many as 80/100 customers each day in a high- volume retail store I take pride in understanding my duties, and apply myself as best as possible. I portray myself as an approachable person, so that I may provide an outstanding customer service.
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