Customer Service Loyalty

Mikita Divyang Patel

Mobile: 647-***-****

**********@*****.***

***-*** ******* **** *********, Saskatchewan S7M 3Y2 CAREER OBJECTIVE

Working for 10 years as cashier as a great way to develop the skill in retail industries. Cashier provides extremely customer service during checkout process to drive customer loyalty. I am looking for cashier role where I can maximize my experience for company goal. SKILLS

Able to do Multitask at same time.

Result oriented with good communication and time management, Quick learner skills.

Able to work independently as well as good team player, energic, reliable and trustworthy. WORK EXPERIENCE

Cashier Jan 2017 to Dec 2022

D-Mart • Surat, India - D-Mart is a one-stop supermarket chain that aims to offer customers a wide range of basic home and personal products under one roof.

Smile, greet, and thank customers with a positive attitude.

I have ability to Promote the company’s sponsor program i.e. credit card service, Product protection.

Stand for long periods of time while checking out customers quickly and accurately.

Keep the area clean and presentable.

Answer customer questions and help them with their needs.

processing payments, applying discounts, scanning items, maintaining cash registers, handling returns, answering to customer inquiries, and implementing store policies. Cashier Assistant Feb 2012 to Dec 2017

Big Bazaar • Surat, India – Big Bazaar is a one-stop supermarket chain that aims to offer customers a wide range of basic home and personal products under one roof.

Greet all incoming customers at the checkout line.

Quickly and accurately scan all products to minimize customer wait time.

Responsible for accepting payments and distributing change when necessary.

Maintain a clean and organized register and checkout area.

Balanced out daily sales history at the end of the day.

Assisted in weekly sales promotion price changes.

Maintained clean working environment by ensuring all items were returned to their rightful places.

Handle as well as solve any customer queries.

EDUCATION

Bachelor of Commerce with First Class from Veer Narmad South Gujarat University. Surat, India in the year 2010.

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