Customer Service Office Assistant
Resume:
Damiera Ferguson
Pflugerville, TX *****
***************@*****.***
Energetic and performance- driven, excellent communication skills, over 3 years of experience in customer service and a fast learner
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Security Receptionist
Samsung Electronics - Pflugerville, TX
May 2023 to Present
Working at Samsung I started as security my role in security is observe and report as check to make sure no one brings in weapons, making sure everyone who is supposed to have stickers over their cameras do I have been promoted to receptionist and now I issue out badges and make sure people who need to fill out NDA’s do and making sure to register laptops and get them checked in Medical Office Assistant
austin diagnostic clinic ( HCA - Austin, TX
May 2022 to Present
WORKING AT ADC IN THE POSITION I FULFILL INCLUDE, MULTI TASKING CHECKING IN PATIENTS ON A DAILY BAISES WHILE SCANNING IN INSURANCE CARDS AND IDS UPDATING INSURANCES IF NEEDED. ALSO IN THIS ROLE WE WOULD BE CALLING NEW PATIENTS TO GIVE FURTHER INFORMATION ABOUT THERE APPOINTMENTS I ALSO HAVE TO WORK WITH REFERRALS SEEING IF THE PATIENT HAS A CHART CREATED ALREADY OR NOT GETTING THEM SCHEDULED WITH THE DOCTOR THE PCP HAS REFEREED THEM TO... Customer Service Representative
Gopuff - Austin, TX
June 2021 to April 2022
Speaking with customers issuing re delivery’s, issuing credits and refunds Education
Diploma
Hutto High School
Skills
• Leadership skills
• Packaging
• Assembly
• Laundry
• Machining
• Quality Inspection
• Customer service (4 years)
• Customer service
• Sales
• Typing
• Leadership
• Medical terminology
• Negotiation
• Front desk
• Computer skills
• Microsoft Excel
• Organizational skills
• Phone etiquette
Certifications and Licenses
Driver's License
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