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Customer Service Pharmacy Technician

Location:
Grand Rapids, MI
Posted:
October 30, 2024

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Resume:

ANDREW WALTON

*********@*****.*** 989-***-**** Grand Rapids, MI 49504

SUMMARY

Organized and motivated employee eager to apply time management and organizational skills in

various environments. Seeking entry-level opportunities to expand skills while facilitating

company growth. Dedicated employee known for punctuality, pursuing employment options

where good customer service and positive attitude will make a difference. Flexible hard worker

ready to learn and contribute to team success. Talented supply chain professional with

understanding of Army logistics requirements and practices. Adept at locating materials,

coordinating supplies and maintaining desired levels. Computer-savvy with excellent math skills.

SKILLS

Cornerstone Caregiving

Covenant of Great Lakes

Assisted Living

Caregiver

05/2024 - Present

Keystone Pharmacy

Pharmacy Technician

02/2024 - 06/2024

••

EXPERIENCE

Basic Care : Help with daily activities like bathing, dressing, grooming, toileting, eating, and drinking.

Transportation : Drive clients to appointments, the store, and

other places.

Medical Advocacy : Advocate for clients in health care, social

services, and legal settings. This can include helping with government programs like Medicare and Medicaid.

Home Maintenance : Keep the house clean and do laundry.

Meal Preparation : Ensure food is ready for cooking or

prepare meals if needed.

Mobility Assistance : Help clients transfer in and out of bed,

and with other activities that may be difficult for them.

Emotional Support : Get to know clients and provide

companionship and support.

Medication Management : Fill prescriptions by measuring,

counting, and packaging medicines according to the

pharmacist's instructions. Also prepare new and refill prescription requests.

Inventory Management : Organize drug inventory, track

inventory, and ensure all records for a medication are

current. Alert Pharmacists to any shortage of

medication/supplies and create purchase requests when needed.

Customer Service : Interact with patients and professionals,

resolve issues, answer questions, and provide education. This

includes helping patients purchase prescriptions, locating

over the counter medications, and explain how to use

medications. They also liaise with doctors for refill

authorizations and navigate insurance coverage issues.

Process insurance claims, enter patient information into a

computer system, answer the pharmacy phone. Also, preparing compounded medications, repacking bulk

medications, and filling automated dispensing machines.

Medication Management : Fill prescriptions by measuring,

counting, and packaging medicines according to the

pharmacist's instructions. Also prepare new and refill prescription requests.

Inventory Management : Organize drug inventory, track

inventory, and ensure all records for a medication are

Walgreens Pharmacy

Pharmacy Technician

05.2023 - 02/2024

Meijer Pharmacy

Pharmacy Technician

09/2021 - 05/2023

Medication Management : Fill prescriptions by measuring,

counting, and packaging medicines according to the

pharmacist's instructions. Also prepare new and refill prescription requests.

Inventory Management : Organize drug inventory, track

inventory, and ensure all records for a medication are

current. Alert Pharmacists to any shortage of

medication/supplies and create purchase requests when needed.

Customer Service : Interact with patients and professionals,

resolve issues, answer questions, and provide education. This

includes helping patients purchase prescriptions, locating

over the counter medications, and explain how to use

medications. They also liaise with doctors for refill

authorizations and navigate insurance coverage issues.

Process insurance claims, enter patient information into a

computer system, answer the pharmacy phone. Also, preparing compounded medications, repacking bulk

medications, and filling automated dispensing machines.

Medication Management : Fill prescriptions by measuring,

counting, and packaging medicines according to the

pharmacist's instructions. Also prepare new and refill prescription requests.

Inventory Management : Organize drug inventory, track

inventory, and ensure all records for a medication are

current. Alert Pharmacists to any shortage of

medication/supplies and create purchase requests when needed.

Customer Service : Interact with patients and professionals,

resolve issues, answer questions, and provide education. This

includes helping patients purchase prescriptions, locating

over the counter medications, and explain how to use

medications. They also liaise with doctors for refill

authorizations and navigate insurance coverage issues.

Process insurance claims, enter patient information into a

computer system, answer the pharmacy phone. Also, preparing compounded medications, repacking bulk

medications, and filling automated dispensing machines.

Spectrum Health

Material Supply Coordinator

02/2021 - 09/2021

Crestwood Village

Assisted Living

Caregiver

02/2020 - 06/2021

••

Medication Management : Fill prescriptions by measuring,

counting, and packaging medicines according to the

pharmacist's instructions. Also prepare new and refill prescription requests.

Inventory Management : Organize drug inventory, track

inventory, and ensure all records for a medication are

current. Alert Pharmacists to any shortage of

medication/supplies and create purchase requests when needed.

Customer Service : Interact with patients and professionals,

resolve issues, answer questions, and provide education. This

includes helping patients purchase prescriptions, locating

over the counter medications, and explain how to use

medications. They also liaise with doctors for refill

authorizations and navigate insurance coverage issues.

Process insurance claims, enter patient information into a

computer system, answer the pharmacy phone. Also, preparing compounded medications, repacking bulk

medications, and filling automated dispensing machines.

Basic Care : Help with daily activities like bathing, dressing, grooming, toileting, eating, and drinking.

Transportation : Drive clients to appointments, the store, and

other places.

Medical Advocacy : Advocate for clients in health care, social

services, and legal settings. This can include helping with government programs like Medicare and Medicaid.

Home Maintenance : Keep the house clean and do laundry.

Meal Preparation : Ensure food is ready for cooking or

prepare meals if needed.

Mobility Assistance : Help clients transfer in and out of bed,

and with other activities that may be difficult for them.

Emotional Support : Get to know clients and provide

companionship and support.



Contact this candidate