Social Worker Store Manager
Resume:
Phone
Address
Houston, TX 77016
**************@*****.***
I am originally from Medellín, Colombia. My university degree and early professional experience as a Social Worker have helped me becoming an empathetic and people- oriented individual. Concurrently, I received intensive training as a business secretary, during which I acquired and developed invaluable administrative skills. Upon arriving in the U.S. in 2017, I was hired as a salesperson at Metro by T-Mobile, where I quickly became the store manager within a few months. Subsequently, I relocated closer to Houston and secured a position as an accounting assistant with a wholesale international food company. In this role, I managed the office's accounting and handle most of the administrative tasks required to ensure the successful operation of the business. CONTACT
PROFILE
EDUCATION
EXPERIENCE
PRO.SKILLS
Damariz Moreno
University of Antioquia, Medellin,
Colombia
SOCIAL WORKER
2013
Medellin, Colombia
PROCESS FOR ESTABLISHING
BASIC RIGHTS
Advanced Accounting Skills
Advanced use of Social Media
Platforms
Proficent Communicative skills
Office, Excel, Word, Power Point
Quickbooks
Interpersonal skills
Native Spanish and high
intermediate English
In this role, I undertook various key administrative functions, focusing on the responsible and discreet management of cash, checks, and transfers, which established me as a trusted individual for handling substantial amounts of money. My responsibilities included billing, payments to suppliers, daily bank account reviews, online deposits, and preparing payroll as well as financial reports. I also attended daily meetings to report on bank transactions, expenses, and purchases, collaborating closely with my direct supervisor. These tasks strengthened my skills in Microsoft Word, Excel, PowerPoint, and QuickBooks, as well as my ability to manage emails and utilize computers efficiently. My honesty, discretion, and sense of responsibility have been fundamental to my performance.
I worked for two and a half years at this company, starting as a floor salesperson. After three months, I was promoted to store manager, where I was responsible for managing a team of three people. My duties included inventory management, cash register operations, cash handling, daily deposits, and overseeing store supplies. I was also responsible for training and onboarding all new salespeople. Additionally, I focused on achieving daily sales goals and resolving customer issues to continuously improve customer service. During this time, I developed effective communication skills with customers, initially in Spanish, while consolidating my English communication skills. My sense of responsibility, respect, proactivity, leadership, and ability to learn quickly are qualities that defined me in that role. ACCOUNTING ASSISTANT
SALES MANAGER
January 2022- May 2024
2018 - 2021
UISSCO-A FINE FOOD DISTRIBUTION l 14100 Auto Pkwy Suite I 77083, Houston, TX
METRO BY T-MOBILE l 108 Dixie Dr. Ste. 2. Clute, TX 77531 Responsible for assisting patients recently diagnosed with HIV, offering all possible resources as far as health guidance, professional integration, handling it with their respective families, as well as coping with the emotional consequences of such a drastic change in their lives. As a part of an interdisciplinary team, I was responsible to coordinate a network of specialists to provide all of the necessary support to successfully empower the patients and guide them back into an imminent recovery period and a smooth assimilation of their diagnosis. SOCIAL WORKER
2012 - 2017
IPS PROGRAMAS ESPECIALES l Medellin, Colombia
2005
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