Customer Service Sales Manager

Steven Gaddis

512-***-**** ***********@*****.*** Elgin, TX 78621

Skills

Sales tracking

Product and Service Management

Persuasive Negotiations

Scheduling

Customer service

Assemble parts to a new car

Moving boxes of supplies

Sorting and stocking various supplies

Experience

Work station trainer – Tesla

Up train and on going training for associates

Train new hires how to work different stations

Assemble and inspect new parts to insert in new cars

Sort and organize supplies

Sales manager – Satellite Country, Dec. 2011 – Dec. 2022

Performed sales consultations and educated clients on products and services.

Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Researched and communicated competitive activity to influence marketing plans and sales tactics.

Created and maintained sales environment to support business objectives.

Analyzed business and sales targets using critical problem-solving skills.

Customer service for Vidgo streaming service which includes: customer retention, trouble shooting, and escalations

Maintenance Technician

Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.

Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.

Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.

Education

GED

Gadsden High school, Gadsden, AL 35901 April 2001

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