Customer Service Facility Maintenance

DaJuan Zachary

Detroit, MI ***** • 734-***-**** • *************@*****.***

Professional Background

Proven facility maintenance expert with a strong background in ensuring clean and efficient environments, notably at SBM Management. Excelled in waste disposal and recycling, enhancing operational efficiency. Skilled in customer service, significantly improving client satisfaction. Trained new team members, demonstrating exceptional leadership and organizational skills. Reputation for punctuality and dependability. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Custodian position. Ready to help team achieve company goals.

Work History

Custodian, 06/2023 to 08/2024

SBM Management – Detroit, MI

Checked in and stocked inventory throughout facility.

Kept building spaces premises clean inside and outside.

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Kept public pathways clear of safety hazards and spills with regular checks and attention.

Cashier, 04/2023 to 06/2023

Kroger's Grocery – Grosse Pointe, MI

Addressed customer needs and made product recommendations to increase sales.

Helped customers complete purchases, locate items, and join reward programs.

Answered questions about store policies and addressed customer concerns.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Team Member, 02/2023 to 04/2023

Burger King – Westland, MI

Kept work areas clean, organized, and safe to promote efficiency and team safety.

Maintained productive, efficient approach to all tasks.

Trained new team members by relaying information on company procedures and safety requirements.

Operated register to process payments and collect cash payment for order totals.

Dishwasher, 01/2023 to 03/2023

Presbyterian Homes – Westland, MI

Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Kept work area clean, dry, and free of debris to prevent incidents and accidents.

Skills

Facility Maintenance

Customer service-focused

Waste and recycling management

Customer Service

Education

High School Diploma: 05/2022

Sandusky High School - Sandusky, OH

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