Inside Sales Representative

K r i s t i n G i l l e s p i e

Suwanee, GA • 770-***-**** • *******.***********@*****.*** • www.linkedin.com/in/kristin-h-gillespie Operations and Inside Sales Professional with 15+ years of experience across a variety of roles. A proven track record of using excellent personal, communication and organization skills to lead teams and close add-on sales in assigned territory. Team player with strong communication skills, attention to detail and positive attitude. Ability to work independently.

Experience

APRIL 2024 – OCTOBER 2024

Senior Inside Sales Representative StartCHURCH Duluth, GA Execute sales plan to achieve or exceed sales objectives. Take and make sales calls to client targets, resulting in closed sales. Source new sales opportunities through inbound and outbound lead follow-up through various channels. Assess client needs and present products and services to meet assessed needs. Work closely with various departments to ensure customer sales experience is accurate and effective. Assist in the process of training new sales representatives. Maintain a high level of professionalism and communication cross functionally with all departments. Master the use of internal software systems and processes to execute assigned tasks effectively.

JANUARY 2007 – MARCH 2024

Volunteer Various Organizations

Raised children and volunteered with numerous school and civic organizations including PTA President (2 years), Middle School & High School Council (5 years), Girl Scout Leader (4 years), PTA Reflections Art Program Chair (11 years), boys youth club soccer Team Manager (4 years), pre-school/church volunteer. MARCH 1999 – DECEMBER 2006

Oracle Team Lead/Business Analyst Motorola Inc Schaumburg, IL; Atlanta, GA Team lead for the Retail Division on the order entry module of Oracle ERP, coordinating with logistics groups and distribution center. Led design and specifications for Oracle OE module for the business and defined and wrote all the procedures and processes. SEPTEMBER 1994 – MARCH 1999

Customer Service Manager Motorola Inc Schaumburg, IL Responsible for setting up the customer service department for the newly formed Retail Division of Motorola that sold two-way radio products to retailers. Managed day to day activities of agents and ensured maximum customer satisfaction for products and services sold by the company. FEBRUARY 1991 – SEPTEMBER 1994

Inside Sales Representative Motorola Inc Schaumburg, IL Quota-carrying inside sales rep for Land Mobile Product Sector. Consistently met/exceeded quota. Responsible for add-on and upsell business for the sales territory of San Francisco. Worked closely with outside sales. Primarily sold two-way radios, pagers and miscellaneous add-on equipment to public safety organizations, utilities, railroads and refineries. Education

Bachelor of Arts in Communications: Advertising and Public Relations; Minor in Business Valparaiso University Valparaiso, IN

Skills

Inside Sales

Team Player

Organized

Quota Experience

Problem-solver

Strong Interpersonal Skills

Conflict Management

Detail Oriented

Office Tools

Public Speaking

Team Lead/Manager

Good writer

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