Customer Service Store Manager

SHAWANNA MOORE

*** ****** **. ********, ** ***** · 330-***-****

***************@*****.***

My work history has provided me with experience in several aspects of the advertising, manufacturing, retail, and accounting field. I would like to utilize this experience to obtain a position that will provide me the opportunity to further develop my skills, while continuing to work in a career that is fulfilling to me professionally.

I am organized, detail oriented, possess leadership, and interpersonal skills, as well as the ability to perform multiple tasks. In addition, I have a pleasant personality, I have proficient writing and computer skills including but not limited to QuickBooks, Peachtree, Excel, Word, and PowerPoint.

EXPERIENCE

2019 - PRESENT

STORE MANAGER

Love’s Perfect gift Faith Based Store

Responsibilities included maintaining all aspect of the store. Overseeing day to day operations as well as A/P, A/R, Payroll, maintain inventory account, coordinating travel arrangements, compiling various reports for the President of the company. All while providing exceptional customer service skills.

2013 - 2019

BOOKKEEPING SPECIALIST

Dearing compressor & pump

Coding of invoices for payment, general ledger, create and maintain spreadsheet using Excel. ACH Payments, assisted heavily with conversion process. Assisted with month-end process. Analyzed and maintained monthly expense variance reports. Job cost for various large compressors.

2000 - 2013

ACCOUNTING INTERN

IHEART RADIO / CLEAR CHANNEL RADIO

A/P & A/R. Invoicing for 6 radio stations. Receipt to invoice

Reconciliation /matching, Analyzed and maintained monthly expenses variance reports. Performed credit and debit adjustments, General Ledger, and Problem collections. Assisted heavily in month-end closing process including billing. Record, validate, and maintain accurate vendor data. Check printing. Audit preparations Back up to receptionist answering multi-line phone system.

EDUCATION

JUNE 2008 - 2016

BACHALOR OF SCIENCE IN ACCOUNTING YOUNGSTOWN state university

Junior-Status Attended classes part-time or less while working full-time. Degree incomplete with hopes to continue my journey to completion soon.

PERSONAL PROFILE

High-level work ethic and effective communication skills

Work well independently & also team player

My goal: To do the best job possible with excellence, efficiency, and cooperation

Use of all typical office equipment

Prioritize duties & meet deadlines, multi-task regularly

Strong problem solving skills

Contact this candidate