Priyanka Malvey
Senior test engineer
*********@*****.***
Corona, CA
EXPERIENCE SUMMARY
* ***** ** ********** ** Software Quality Testing, Data Analysis and CRM administrator.
Good Knowledge as administrator for Salesforce, Flipcause and Siebel CRM.
Involved in Functional testing, Database Performance testing.
Writing SQL queries and using SQL Server to test data.
Involved in sprint planning, scrum calls, discussions and reviews.
Involved in writing test plan, test strategy, functional test cases, UAT test cases, end to end test cases using tools like JAMA.
Design Performance test scripts using NeoLoad based on the business requirements
Create test-scenario to simulate real-world user traffic
Parameterize & correlate test scripts to mimic various user inputs and conditions
Set up and configure load tests, including identifying key performance metrics such as response time, throughput and scalability
Have knowledge in Data Management and writing SQL queries for testing backend. Gather and organize data from both internal and external sources and utilize Excel or other tools to analyze and identify Data trends.
Prepare summaries or presentations of analyses and key findings to share with team members
Work closely with cross-functional teams by participating in meetings or discussions and providing related data and analysis as needed
Collaborate with colleagues across other teams to gather input and feedback on initiative.
Responsible for data entry, reports, dashboards, queries, and other associated functions using Salesforce CRM, Flipcause CRM, Answer connect
Integration between Answerconnect, quickbooks, flipcause and salesforce.
Import data and check data quality of the uploaded data.
Streamlining data collection methods
Monthly reporting on donations for the board
Pulls reports on Flipcause, workplace giving, CARS, and other 3rd party giving platforms
Assists with development strategy meetings.
Weekly huddles and staff
TECHNICAL SUMMARY
Technical Skills
Testing
Manual, Automation, DB. API performance testing (NeoLoad)and Web service testing
Testing Tools and CRM
Salesforce CRM. Flipcause CRM, JIRA, Siebel CRM, NeoLoad,QTP,JAMA,Selenium,Answer connect, Constant Contact, zoom
Operating Systems
Windows, Macintosh
EDUCATIONAL DETAILS
Course of Study
University
Specialization
Year of completion
% ge
B. Tech
Osmania University
Electronics and Communications
2006
80%
Intermediate
State Board
M.P.C
2002
94%
10th
State Board
S.S.C
2000
90%
WORK EXPERIENCE
Company
Autism Society Inland Empire
Project
Salesforce-Flipcause Data Integration
Duration
Jan 2024- Present
Role
Data Specialist
Description:
Setting up Salesforce CRM NPSP and Flipcause CRM for Data Management, Analysis and Reports. Analysing data and creating reports to be submitted for Grants and Donations.
Responsibilities:
Gather and organize data from both internal and external sources and utilize Excel or other tools to analyze and identify Data trends.
Prepare summaries or presentations of analyses and key findings to share with team members
Work closely with cross-functional teams by participating in meetings or discussions and providing related data and analysis as needed
Collaborate with colleagues across other teams to gather input and feedback on initiative.
Responsible for data entry, reports, queries, and other associated functions using Salesforce, Flipcause, Answer connect
Integration between Answerconnect, quickbooks, flipcause and salesforce.
Import data and check data quality of the uploaded data.
Streamlining data collection methods
Monthly reporting on donations for the board
Pulls reports on Flipcause, workplace giving, CARS, and other 3rd party giving platforms
Assists with development strategy meetings.
Weekly huddles and staff
Company
Ihss
Duration
May2021- Present
Role
Caregiver
Company
Ness Technologies (India) Private Limited
Project
Ratings - Disclosure
Duration
Dec 2011–Mar 2014
Role
Database Testing
Description:
This is a compliance project in which the ratings need to be disclosed to the public before they are distributed for financial gains to other products.
In this the official site of Standard and poor is given a new look with the LIFERAY. Architecture change is made to gain high performance. The middle layer of webservices is introduced and one intermediate data base is removed.
Responsibilities:
Involved in Functional testing, Database Performance testing.
Writing SQL queries and using SQL Server to test data.
Involved in sprint planning, scrum calls, discussions and reviews.
Involved in writing test plan, test strategy, functional test cases, UAT test cases, end to end test cases using tools like JAMA.
Involved in Development testing, regression, E2E testing, UAT testing and parallel testing.
Mobile tested the product on the IPAD.
Company
Ness Technologies (India) Private Limited
Project
Ratings - Disclosure
Duration
May 2011–Mar 2014
Role
Database Testing
Company
Tech Mahindra
Project
Open Reach - WLR Siebel
Duration
Dec 2009–Feb 2011
Role
Database test engineer
Description:
The WLR platform came into existence as part of Statutory and Regulatory Compliance directives from OFCOM, the independent regulator and competition authority for the UK communications industry. The WLR Siebel Project is mainly an Order Management Project, wherein all the major validations related to orders are done by Siebel.
.
Responsibilities:
IVVT Support to upstream and downstream components.
Preparing CST test script,HLS preparation
CST testing.
Running test suite using QTP
Automation using Siebel CRM
Using SQL Server for database testing/backend testing.
Automation verification.
Running Automation scripts.
Reviewing the test cases, defects posted by the team.
Defect Reporting and tracking through bug reporting tool Mercury Quality Center 9.2 and OMS (internal proprietary tool).
Training and mentoring fresher’s on the project.
Company
Vertex software private ltd (as contractor)
Project
Ketai Credit (Mobile as credit card)
Client
NTT DOCOMO, Japan
Role
Sr. Quality Analyst
Description:
Mobile phones are used as credit cards in Japan.. This is done by installing the oyster card in Handset. The account information is placed in SIM cards. When the handset is brought close to the reader the information can be read. NTT DOCOMO is a service provider which has monopoly of Mobile credit card in Japan. The Software application for making the payments are provided by credit card provider (Bank) and Information Registration, Up-gradation, Cancellation, Handset Model ID, linking, delinking etc has to be maintained by NTT DOCOMO. This process is automated by Vertex under Ketai Credit Project.
Responsibilities:
Test Planning.
Scenario based test case designing and Test Data creation
Functional Testing using QTP - JUnit
Test Reporting
Performance Testing
Co-ordination with development team (onsite and offshore)
Proactive improvements and suggestions as an end user
Integration Testing
Root cause analysis.
Test Metrics.
Prepared Software Defect Report.
Calculated Defect Density.
Used Open STA for performance testing.
Company
HCL Technologies, Hyderabad
Project
Microsoft Office Live
Duration
July 2006 – June 2008
Role
Software design and test engineer
Description:
Office Live (http://www.officelive.com/) is designed to help small businesses customers and easily manage their business online by giving them the tools to establish a Web presence for free as well as a variety of easy-to-use and affordable business applications.
Testing is done by writing automation code for P0, P1 and P2 test cases using automation framework, rest is handled manually.
Office live 2.0 version has been released and is available in market
Responsibilities:
Had ownership features like Shell, User/Company profile pages and Sign up
Wrote automation code for test cases in C# using ECHOUI automation framework and MS test using visual studio team suite and Asp.Net.
Have written SQL queries used the same in automation code for testing population of appropriate data on user interface.
Owned testing the Office live product on MAC-OS and Fire fox browser in both MAC and Windows OS.
Have knowledge in running test cases on remote machines and remote debugging
Analyzed the failures in existing test code, if the cause of failures wasn’t product bugs