Project Manager Senior
Resume:
James E. Wilber
405-***-**** **********@*****.*** Edmond, OK
Senior Project Manager IT Delivery & Digital Transformation
Professional Summary
Collaborative and results-oriented Senior Project Manager with 15+ years of experience driving IT delivery and digital transformation projects for global Fortune 500 companies. Skilled in guiding cross-functional teams toward shared goals. Known for cultivating positive stakeholder relationships, managing complex projects, and mitigating risks while consistently delivering on time and within budget. Recipient of IBM’s Golden Circle Award for exceptional leadership and project excellence. PMP certified, with a proven ability to inspire teams, align technology with business strategies, and achieve scalable, results-driven solutions.
Key Qualifications
Project & IT Delivery Expertise: Success in delivering complex IT projects for global clients using Agile and Waterfall methodologies, consistently meeting deadlines and budgetary goals while driving digital transformation initiatives.
People & Team Management: Led and mentored cross-functional teams of up to 175 resources, including onshore and offshore members, fostering collaboration to ensure the successful execution of large-scale IT projects.
HR Management & Compliance: Developed career paths and managed HR functions, including resource utilization, H1B visa compliance, and HR reviews, ensuring adherence to regulatory standards and improving team engagement.
Budget & Cost Management: Managed multi-million-dollar budgets, optimizing resource allocation and ensuring maximum ROI through cost-saving initiatives and aligning business objectives.
Risk Mitigation & Process Improvement: Skilled in identifying risks and implementing process improvements, ensuring audit readiness, compliance with SEI/CMMI standards, and successful delivery of high-stakes IT initiatives.
Key Skills Project Planning & Execution Digital Transformation Stakeholder Engagement Vendor Management
Process Optimization Regulatory Compliance Change Management Resource Allocation
Technical Skills
Project Management Tools: MS Project, Monday, Trello, Rally Software Development: Java, Cobol, .Net
Process Management: SEI/CMMI Compliance, SLA Attainment Cloud Platforms: AWS, Azure
AI Technologies: Generative AI, Cloud Integration, Automation
Professional Experience
Senior Project Manager IBM, United States Apr 2008 – Present
Served as Senior Project Manager (PM) for major accounts like American Airlines, Enterprise Holdings, and Hertz. Managed IT delivery, multi-million-dollar budgets, ensured compliance, and optimized processes to improve efficiency and client satisfaction.
American Airlines & Enterprise Holdings Account Jun 2022 – Present
Leads cross-functional teams as PM to deliver cloud-based solutions, AI integrations, and IT projects. Collaborates with leadership to identify new business opportunities and enhance project execution using Agile and Waterfall methodologies.
Key Achievements:
Delivered 8 high-impact components on time and within budget by leading an Agile project for Design Systems, creating a Development Opportunity plan to upskill team members and improve component completion efficiency.
Restored critical kiosk functionality within 6 months by leading a platform transition, coordinating with executives and support teams to develop short-term solutions, ensuring uninterrupted business operations.
Recaptured revenue and increased gross profit by revitalizing business strategies through targeted team performance enhancements and strategic alignment with growth initiatives.
Maximized ROI through cost savings and better resource allocation by optimizing IT expenditures and collaborating with business units to correctly target strategic initiatives.
Improved team collaboration and performance by implementing advanced training and teaming events, resulting in higher engagement and overall project execution efficiency.
Ensured audit readiness and compliance by providing continuous support for PMR/Audit results, SLA attainment, and process compliance, while driving process/policy improvements aligned with SEI/CMMI standards.
IBM-Hertz Core Applications Account Apr 2014 – Jun 2022
As PM, managed delivery of complex programs for Hertz’s 200+ legacy and package applications, including Counter, WebApps, Oracle Financials, and Oracle HR, across mainframe, mid-range Unix/Tandem, and iSeries platforms. Collaborated with a development team of 175 resources, including both onshore and 140+ offshore members.
Key Achievements:
Ensured system continuity and met all SLAs/SLOs by hiring a former employee via LinkedIn to support a critical business application during a transition, avoiding penalties and client dissatisfaction.
Prevented security risks and ensured seamless support by migrating a production application from an unsecured laptop to a secure server, updating code for faster changes and eliminating future disruptions.
IBM-Hertz Non-Core Applications Account Apr 2008 – Apr 2014
Oversaw the management of 130+ non-core applications for Hertz, spanning diverse platforms such as Mainframe, AS/400 servers, and languages including Java, Cobol, Tandem, VB, .Net, Notes, and CICS.
Key Achievements:
Enhanced team productivity by leading and mentoring a diverse team of 85 resources (18 US-based, 16 landed global resources, and 57 remote GRs), fostering collaboration and ensuring successful execution of IT initiatives.
Ensured compliance with regulatory standards by managing audit activities for SOC, SOX, PCI, and PWC, safeguarding system integrity and maintaining adherence to industry best practices.
Education & Certifications
BS, Computer Science & Business Administration – University of Central Oklahoma
Certifications:
PMP Certification – Project Management Institute (Expires 2027) IBM Agile Explorer
AWS Certified Cloud Practitioner, 2022 IBM Garage Essentials
Azure Certified Cloud Practitioner, 2022 IBM Expert Project Manager
IBM Prompt Engineering Certification, 2024 IBM Gen AI – IBM Consulting Foundation
Python Certification, 2024
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