Account Manager Data Management

Trent Ripsco-Reynolds

Alpharetta, GA m: 678-***-**** ***********@*****.*** LinkedIn

Dedicated account manager and versatile business professional with career-long record of success seeking an adjuster position

Highly effective and well-rounded professional prepared to apply interpersonal and organizational skills in the field of claims adjustment. Top performer who executes decisions that reflect positively on customer satisfaction, brand reputation, operational efficiency, and sustainable growth. Organized and a keen eye for detail, with demonstrated ability to prioritize and manage multiple initiatives simultaneously. Leverage strong communication skills to foster long-lasting relationships with colleagues, clients, and stakeholders. Thrive in fast-paced, collaborative, and dynamic environments.

Core Competencies

Cross-Functional Collaboration

Strategic Planning/Execution

Market Research/Analysis

Client Relationship Management

Regulatory Compliance

Process Improvement

Contract Negotiation

Data Management

Problem-Solving

Professional Experience

Southway Sales, Alpharetta, GA, March 2020 to May 2024

INDEPENDENT MANUFACTURERS REPRESENTATIVE

Built and strengthened relationships with key clients like Home Depot to facilitate seamless in/store online product integration, driving increases in sales and market presence; liaised continuously with client representatives to assess their needs, offer personalized support, and identify opportunities for improvement.

Monitored the performance of high-value accounts for top manufacturers such as Highline Warren, Shine Flex, SLG Chemical, Fandeli, East Oak, Kitchen, Elite, TJ Harris, and others.

Prepared and delivered sales presentations/demonstrations to introduce new products; engaged in negotiations to arrive at mutually agreeable pricing strategies.

Supervised Item Data Management (IDM) efforts for online and in-store product placement at Home Depot, with an emphasis on accurate data entry and product availability, yielding higher customer satisfaction.

Informed the optimization of inventory levels, pricing, and promotional activities in cooperation with manufacturers, leading to streamlined operations and increased profitability.

Attended and contributed to high-level meetings with executives and stakeholders to discuss overall goal achievement and upcoming initiatives.

Translated the results of market research/analysis expertise into strategies for product expansion and optimization.

Orchestrated the end-to-end sales process, from prospecting and lead generation to contract negotiation and post-sales support.

Demonstrated comprehensive product knowledge and knowledgeable technical expertise while interfacing with clients, serving as a trusted advisor and resource and applying awareness of relevant market conditions and developments.

Devised and deployed strategic sales tactics and marketing initiatives to expand market share and amplify brand awareness for represented manufacturers.

Served as a company representative at industry functions (e.g., tradeshows, conferences) to foster a professional network and promote Southway Sales products.

Key Achievements

Maintained independent oversight of a significant account with Highline Warren that produced $20M in yearly revenue.

Education and Credentials

Resident Adjuster License: Casualty/Property (2024; Expires 2026)

State of Georgia

Bachelor of Arts (B.A.) in Audio Engineering, 2022

The Art Institute of Atlanta – Atlanta, GA

Awards and Honors

Athletic scholarship for soccer – Young Harris College (2014 – 2015)

Volunteerism

Support local fire stations by cleaning trucks and maintaining an organized environment (60+ hours; 2016)

Additional Information

Technical Proficiencies: Microsoft Office (Word, PowerPoint, Excel, Outlook), Salesforce, Windows, Linux (Red Hat, Ubuntu), Mac OS, Microsoft Exchange, Visio, Access servers, routers, wireless LAN, Adobe

Interests: Playing piano, chess, soccer (semi-professional), golfing, fishing, collecting antiquities, photography, video editing

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