Customer Service Associate

ES

ELIZABETH STEVENS

***********@*****.*** C: 708-***-**** Dolton, IL 60419

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals. Inbound and outbound calling

MS Office proficiency

Customer support

Software troubleshooting

Watco Companies LLC Chicago, IL

Customer Service Associate

08/2006 - 01/2020

Contributed to business growth by confirming customer satisfaction with service and quality.

Prepared, completed and processed customer account forms and database changes.

Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.

Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication. Robert Morris University - Illinois Chicago, IL

Associate of Applied Science in Computer And Information Sciences 05/1995

Summary

Skills

Experience

Education and Training

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