Data Entry Front Desk

Heather Smith

**** ******-****** **, ******, OH *5311 ***-***-****-*************@*****.***

Objective Patient-oriented with knowledge of medical terminology, HIPPA compliance, and Health Information Systems. A position where my education, training, and extensive patient experience can be utilized. My dedication and acknowledgement with a career working in hospital care support quality patient care

Education

Phlebotomy Program-May, 2010-Sinclair Community College

Medical Billing and Coding Program-Sept, 2006-Florida Metropolitan University

High School Diploma-June, 1996- Preble Shawnee High School

Skills

EPIC Health Information Customer Experience Training

Registration Training Lead Shift Training/Supervisor

Sunquest Health Training Data Entry/Microsoft/Google Sheets

Work History

Performance Transport-Freight Dispatcher- Camden, Oh-February 2022-Present. Responsible for accepting loads and dispatching to drivers. Scheduling dock times for loads. Entering information on to Excel and Google Spreadsheets.

Front Office Specialist/Surgery Scheduler for Cardiothoracic and Vascular Surgeons-Kettering Physicians Network-Kettering, Oh –March 2020-Febuary 2022. Front Desk check in/out, Insurance Verification, Retaining all necessary records from within and without the network. Scheduling new, established, and post-op appointments. Scheduling surgeries for Open Heart, Lobectomies, Endoectomy’s, AAA, and Vascular procedures.

Central Scheduling-Kettering Health Network-Miamisburg, Oh- May 2017-March 2020. Working in a call center with multiple phone lines, scheduling patients for all outpatient testing: including procedures such as Paracentesis, Thoracentesis,and Biopsy’s.

Patient Access Representive-McCullough Hyde Hospital-Oxford, Oh- November, 2015-June, 2017. Front desk check in for outpatient services and Emergency Departments. Responsible for Insurance Verification for billing and data entry. Running of Multi-line phone switchboard system.

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