Customer Service Assistant Manager

Chandler Fix

Silverdale, United States

************@*****.***

Hard working and driven individual, looking to expand my knowledge base and develop skills that can be applied both in and out of the workplace. I am capable of working with a team or leading one myself, I'm not afraid to seek help if I need it and I'll always do whatever I can to assist my co workers and help enable everybody complete their work successfully.

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Skills

Loading and unloading

Warehouse Safety

Freight Processing

Order Picking

Payment Collection

Cash Handling

POS Systems

Basic Carpentry

Power tool safety and operation

Task Delegation

Employee Scheduling

Workload Management

Work History

Freight Crew

WinCo, Silverdale, WA

November 2023 - Current

Labeled and stocked department merchandise to maintain accurate and organized inventory.

Lifted and moved items weighing 10-50 pounds multiple times per shift.

Loaded and unloaded grocery freight manually or using company-provided equipment.

Exemplary worker, able to work in a team or lead one to accomplish daily activities

Assistant Manager

Spirit Halloween, Silverdale

August 2021 - November 2021

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Generated repeat business through exceptional customer service.

Supervised day-to-day operations to meet performance, quality and service expectations.

Defined clear targets and objectives and communicated to other team members.

Assistant Manager

Spirit Halloween, Silverdale

August 2020 - November 2020

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Generated repeat business through exceptional customer service.

Supervised day-to-day operations to meet performance, quality and service expectations.

Defined clear targets and objectives and communicated to other team members.

Sales Associate

Spirit Halloween, Silverdale

September 2019 - November 2019

Engaged with customers to effectively build rapport and lasting relationships.

Solved customer challenges by offering relevant products and services.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Helped customers locate products and checked store system for merchandise at other sites.

Crew Member

Burger King, Silverdale

June 2018 - September 2019

Provided excellent customer service by greeting customers and meeting quality expectations.

Collaborated with team members to complete orders.

Worked front counter, drive-thru and other areas.

Operated cash register to ring up final bill and process various forms of payment.

Education

Olympic College at Bremerton, WA

Associate of Arts

Dean's List

3.5 GPA

Central Kitsap High School at Silverdale, WA

High school diploma June 2019

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