Technical Support Software Development
Resume:
MOHAMED HAMED ABDULLAH
CONTACT
*********@*****.***
Jeddah, 02 26443
PROFESSIONAL SUMMARY
Accomplished IT administrator
with proven record of success in
installing, configuring and
updating corporate computer
networks to meet current and
expected demands. Skillfully
monitor performance and
investigate issues to keep
architecture current and
functioning perfectly. Pursues
ways to enhance performance
and improve usability.
SKILLS
Cisco System LAN/WAN
Microsoft Severs 2012/2016
Access Control
Software development process
TCP/IP protocols
Hardware, Software,
Troubleshooting
Networking equipment
configuration and
troubleshooting
Rehabilitation and recovery
specialist
Security and Risk Management
training
WORK EXPERIENCE
CHIEF IT OFFICER Jan 2022 Current
ROCA, Jeddah
Executed configurations for routers, switches, wireless APs, and WLAN controllers using Cisco/HP hardware
Handling IPTV network and Centos 7 Server and TV issues Including Hardware Component's
Upgrading the retail and Wholesale ERP from Oracle to Data Ocean as of need the work requirements and training the employees Using and Configuring Yealink System Central including Hikvision. IT DIRECTOR Jan 2020 Dec 2022
Donatello Hotel, Jeddah
ERP of 4 Software's (Opera PMS - Micros POS - Sun System - MC) admin and support as needs of workplace
Corrected networking connectivity issues in wireless, routing, and switching using a layered model approach
Standardized site surveying, positioning, and configuration for WLAN upgrades for coverage in office areas, large-scale manufacturing. Shared relevant technical information with appropriate stakeholders to promote best practices.
Managed IT team workflows and established priorities, effectively meeting objectives.
IT TECHNICAL SUPPORT SPECIALIST Jan 2019 Jan 2020 Salem Medical Center, Al Bahah
Analyzed software, hardware, and network systems for various transmission systems
Manage Dentech ERP and support the needs
Configured and installed routers, switches, and wireless controllers Evaluated complex computer systems to assess vulnerability and risk Worked with outside vendors and teams to develop voice and data wiring infrastructure.
Assessed feasibility of process automations and recommended implementation.
Organized cables to prevent tangling and prevent confusion for other technicians.
MIS ASSISTANT May 2016 Aug 2018
University Of The Cordilleras, Baguio
Ensure effective control of the service providers for managed services as per defined SLAs
Manage individual workload and update Team lead weekly Operative responsibility in problem management (incident management, problem management) for all items impacting plant operations M
A
Information technology literacy
skills
User technical support
operation
Problem-solving
CERTIFICATIONS
Cisco Certified Network
Associate 200-125 (CCNA)
ISC2 CC
Nse1,2
PCNSA
SDN, NFV Whitebox Switching
and OpenFlow Intro
Python Networking
Programming for Network
Engineers
Firewall Training Certified
ICSI Certified
MCSA certified
WEBSITE, PORTFOLIO AND
PROFILES
linkedin.com/in/mohamed-m-
hamed-mahaman-99420b167
LANGUAGES
Arabic, Native
English, Advanced
P E R S O N A L I N F O R M
A T I O N
Age: 31 Years old
Title: Network Security Engineer
Nationality: Niger
Set up Monitoring for the network, infrastructure and applications with the tools provided.
NETWORK TECHNICIAN Jun 2012 Sep 2014
Al-shareef Est, Makkah
Managed and identified various network and service issues and escalated it to department if required
Administered network security and ensured compliance to policy standards
Installed and configured various peripheral devices for computer systems and related Assisted clients and provided second tier help desk support the servers
Monitored IP networks and services implemented various network. EDUCATION
BACHELOR OF SCIENCE INFORMATION TECHNOLOGY. - NETWORK AND SYSTEM ADMINISTRATION Aug 2018
University of The Cordilleras, Baguio City, Philippines GPA 88.
Member, MIS Infrastructure.
Contact this candidate