Customer Service Project Manager

MV

MARINA VIALTSINA

*********@*****.*** 619-***-**** San Diego, CA 92102

Dedicated and focused procurement and project management specialist with many years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail- oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Fluency in English and Russian

Microsoft programs

Stratton Warren

"Aggressive Negotiator" and "Tradeshow" Trainings

Financial Administration

Procedure Development

Project Planning

Cost Control

Vacation Rental Management Company

San Diego, CA

Project Manager (co-owner)

01/2012 - Current

Developed and executed a successful multi-property business: promoting it on different platforms to stay 80-90% occupied at all times Negotiated contracts with guests, vendors and suppliers based on company objectives and budget constraints. Involved in all business areas. Jeremy Delicino Law Office SLC, UT

Office Manager

09/2009 - Current

Developed and implemented office policies and procedures. Daily assistance.

Supervised staff members, organized schedules and delegated tasks. Keller Williams SLC, UT

Real Estate Consultant

01/2008 - 01/2012

Negotiated with buyers, sellers, landlords and tenants to reach favorable agreements.

Led the development and implementation of the company's digital marketing strategy, purchasing/expanding strategy, focusing on first steps into social media platforms

Conducted market research to determine competitive strategies for clients. Over 100 high-end transactions.

MGM Grant/Mirage Las Vegas

Director of Purchasing

01/2000 - 01/2008

Developed and implemented purchasing policies and training procedures for 25 member department.

Reviewed purchase orders to ensure accuracy of specifications and pricing prior to approval.

Opened 6 restaurants, one hotel and in charge of business merger. Partnered with other departments and vendors for long lasting partnership success

UNLV (University of Nevada, Las Vegas)

BS in Hotel Administration

Summary

Skills

Experience

Education and Training

12/2002

MSUC (Moscow State University of Commerce)

BS in International Business

07/2000

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