Unit Clerk Patient Service

LILLY DEBNATH

*** * ** ****** **

CALGARY, AB

PHONE NO. 403-***-****

E-MAIL, *****.*******@*********************.**

UNIT CLERK

Professional

Summary

Experienced Nursing Unit Clerk accustomed to providing exemplary front-line patient service and quality liaising with healthcare personnel. Strong crisis management skills and administrative talent capable of performing very well under pressure. Proficient in medical terminology, nursing practices, purpose and manner of specific diagnostic and laboratory tests, medical transcription and anticipation of nursing staff needs toward proactive presentation of solutions.

Highlights

Personable yet efficient patient communications

Medical terminology proficiency

Strong transcription talent

Calming manner in complaint resolution

Organized unit coordination

Excellent in crisis or stress

Collaborative and ethical

Work Experience

August 2010 to2011 Doctor Office Green plaza

Greeted patients, families and visitors in person and by phone, providing needed information, directions and documents through friendly, compassionate communication.

Transferred appropriate calls to physicians, nursing staff and other healthcare personnel and departments.

Retrieved or initiated patient medical history and examination file while maintaining confidentiality and compliance with all HIPAA regulations.

Transcribed and documented patient care notes in individual files and department records.

Notified transporter service for wheelchair assistance and business office for paperwork and billing completion as part of patient discharge processes.

Ensured all patient information was logged into databases and records were secured at all times.

Oversaw equipment maintenance and repair through liaising with equipment vendors and maintenance personnel.

Ensured ample inventory of administrative and nursing supplies, placing orders for replenishment as needed.

Complied with all policies and procedures on an ongoing basis and maintained work area in compliance with infection-control guidelines.

WORK HISTORY

Customer Service 2013-2019 the Hudson Bay

Selling and Return, helping customer to find the right things, handling the money cheque open the cash registered box, open and closing the store

2020 to 2022 present Nursing assistant Sheldon Chummier and Fanning

Prime the bloodline, greeting the patients, Bring them taking the vital sign put them on the chair or bed wash hands or sanitize if Isolation patient wearing yellow grown when dialysis done take out the blood line clean the machine.

EDUCATION

ABES HEALTH AND SCIENCE 2005 HEALTH CARE AIDE

CDI COLLAGE 2010 MEDICAL ASSISTANT WITH UNIT CLEARK

HEARITAGE COLLAGE 2018 PHARMACY ASSISTANT

REFERENCE AVILABLE.

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