Customer Service General Manager

Ciara Kelly

Irving, TX *****

*************@*****.***

+1-469-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant General Manager (AGM)

Panera Bread - Irving, TX

February 2019 to Present

Ensure that day-to-day business operations run smoothly. Make weekly schedules, order merchandise, and assist the general manager with training, recruiting, promotions and planning. Customer Service Representative

Bank of America - Fort Worth, TX

January 2019 to May 2019

Answering customer inquiries, resolving issues, and providing excellent customer service. Cashier

Fiesta Mart LLC - Dallas, TX

February 2017 to November 2018

Scanning and bagging items, processing payments, and providing friendly customer service. Education

Associate's degree in Business Management

Centro College - Dallas, TX

August 2019 to Present

Skills

• Typing

• Data Entry

• Sales

• Presentation

• Teamwork

• Project

• Exel

• Customer Service Management

• Active Listening

• Service Orientation

• Technology Skills

• Cash Handling

• Cashiering

• Microsoft Outlook

• Microsoft Powerpoint

• Microsoft Word

• Organizational Skills

• English

• Accounting

• Management

• Recruiting

• Restaurant Management

• Payroll

• Guest Services

• Kitchen Management Experience

• Interviewing

• Food Safety

• Profit & Loss

• Inventory control

• Serving

• Food preparation

• Kitchen Experience

• Catering

• Pricing

• POS

Certifications and Licenses

Food Handler Certification

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