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Customer Service Data Science

Location:
United States
Posted:
October 29, 2024

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Resume:

Stephanie Ewing

Marksville, LA *****

*********.*******@*****.***

+1-903-***-****

A list of courses I have completed include:

• Intro into Data Analysis

• Data science

• CPR

• Safe sitter

A little insight about me; I began working at 17 years old. Every company I have worked for has gotten me further in life, given me the courage to strive, and motivation to always go the extra mile no matter what my job title is.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Daycare Teacher

Little Hearts and Hands-Pineville, LA

July 2020 to March 2024

• Developed and implemented age-appropriate curriculum for children in accordance with state guidelines

• Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being

• Led daily activities such as circle time, arts and crafts, storytime, outdoor play, and sensory exploration to promote learning and development

• Provided individualized attention to each child's needs, fostering their cognitive, physical, and social growth

• Collaborated with parents to understand their child's unique requirements and provide regular updates on progress

• Maintained accurate records of children's attendance, behavior incidents, milestones achieved, and parent communication

Registered Behavior Technician (RBT)

Louisiana Autism Center-Alexandria, LA

June 2020 to February 2023

• Utilized applied behavior analysis (ABA) techniques to teach and reinforce adaptive skills, such as communication, social interaction, and daily living activities

• Collected data on client progress during therapy sessions to track skill acquisition and behavioral changes over time

• Collaborated with a multidisciplinary team of professionals including speech therapists, occupational therapists, and psychologists to develop comprehensive treatment plans

• Implemented behavior management strategies to address problem behaviors effectively while promoting positive alternatives

• Demonstrated patience and empathy when working with individuals with autism spectrum disorder

(ASD) or other developmental disabilities

• Maintained accurate documentation of session notes, progress reports, incident reports, and other required paperwork in compliance with organizational standards

• Attended regular supervision meetings with Board Certified Behavior Analysts (BCBAs) to review client progress and receive guidance on treatment strategies Dollar general

Centerpoint, LA

July 2018 to June 2020

• Implemented new training program for staff members, resulting in improved efficiency and customer service

• Created weekly schedules for employees, optimizing staffing levels based on projected sales volume Collaborated with the marketing department to develop promotional campaigns that increased sales by XX% during targeted periods

• Maintained accurate financial records including cash handling procedures, daily sales reports, and inventory tracking sheets

• Handled cash register & customer service sales

Crew leader

Popeyes-Marksville, LA

September 2016 to May 2020

• Implemented new training program for staff members, resulting in improved efficiency and customer service

• Created weekly schedules for employees, optimizing staffing levels based on projected sales volume

• Collaborated with the marketing department to develop promotional campaigns that increased sales by XX% during targeted periods

• Maintained accurate financial records including cash handling procedures, daily sales reports, and inventory tracking sheets

Education

High school or equivalent

Skills

• Time Management

• Restaurant Experience

• Leadership

• Computer skills

• Supervising experience

• Legal administrative experience

• Multi-line phone systems

• Presentation skills

Certifications and Licenses

Safe sitter

Present

CPR Certification

December 2023 to Present

Driver's License



Contact this candidate