Store Manager Security Officer
Resume:
Ernesto DePina
Store Manager
Brockton, MA
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pet Care Associate/Dog walker
Wag! - Boston, MA
July 2017 to Present
Pet sitting and walking customer service
Store Manager
Cumberland Farms - Fall River, MA
May 2020 to June 2023
Student
MASSASOIT COMMUNITY COLLEGE - Brockton, MA
January 2021 to January 2023
I studied Law enforcement.
Store Manager
Lapels Dry Cleaning - Norton, MA
July 2020 to April 2022
I ran the day the day to day operations of lapels dry cleaning including but not limited to processing orders through POS sorting labeling and spot checking clothing running shipping manifests loading and unloading dry cleaning from delivery van, making deposits, hiring scheduling and training inventory management and much much more.
• Provided store management and scheduling
• Handled customer inquiries and complaints
• Achieved sales goals
• Responsible for budget management
• Monitored and ordered supplies
• Trained, developed, and managed store employees
• Developed a productive team environment
• Completed performance reviews
• Processed clerks time cards
Security Officer
Securitas - Stoughton, MA
June 2021 to August 2021
• unarmed Security Officer
• 2 years of security experience
• Excellent attention to detail during emergency situations
• Followed all security and safety regulations
• Conducted shift dispatch reports
• Monitored security surveillance equipment
Assistant sales floor Manager
True Value - Stoughton, MA
August 2020 to January 2021
Assisting the general manager and store manager and running the day-to-day operations of a hardware store sales floor which include cash handling making the deposit mixing paint cutting keys filling propane cylinders cutting glass cutting plexiglass re-screening and anything else that the job calls for. Operations assistance Manager
Dollar Tree - West Bridgewater, MA
August 2020 to September 2020
Operations assistant closing manager of a Dollar tree. Team Leader
TMM/TClean - Boston, MA
March 2018 to August 2020
Team leader for a cleaning crew that cleans MBTA train stations including floor care sanitizing detail using electrostatic and liquid spray disinfectant removing graffiti and all around costumer service on the mbta system.
Security Officer
Connemara Senior living - Brockton, MA
August 2019 to March 2020
Overnight security at at senior living facility.
Maintenance Technician/Supervisor
Connemara Senior living - Brockton, MA
August 2018 to March 2020
Running the day to day operations of maintenance and housekeeping. And heavy use of power tools. And providing janitorial services.
Operations Manager
CVS Health Retail - Brockton, MA
June 2017 to August 2019
Retail management and retail sales I also Learned how to do payroll how to make schedules how to run a front store pharmacy. Lost prevention implementation of MPS review of DVR helping local law enforcement order entry
Department Supervisor
Home Depot - Everett, MA
September 2014 to June 2017
Plumbing and lumber and building materials
Head of Operations
Boston Retail Products - Medford, MA
August 2014 to January 2017
Managed a team of 4 people and maintained a factory. Line/prep cook/dishwasher apr 2015
LUCKY'S LOUNGE - South Boston, MA
July 2015 to December 2016
Prep cook and line cook
Cleaner Vedi Cleaning
Vedi cleaning - Medford, MA
January 2011 to January 2016
Commercial and Residential cleaning.
grill cook
Chipotle Mexican Grill - Quincy, MA
September 2014 to April 2015
open grill and closed grill, prep
Mailroom Clerk
Globe newspaper - Boston, MA
2013 to January 2014
I work in a Newspaper mailroom.
Shipping and Receiving Technician
ROGERS FOAM - Boston, MA
February 2013 to June 2013
February 2013 June 2013 (4 months)
• Somerville, Massachusetts Shipping and Receiving Technician Roger's Foam Maintenance Technician
Rogers Foam Corporation - Somerville, MA
May 2011 to January 2013
Maintenance
Maintenance Technician
State Garden - Chelsea, MA
February 2011 to April 2011
I maintained a factory fixing any problems that occurred on the night shift Education
High school diploma in High School Equivalency Test Brockton Public School - Brockton, MA
October 2019 to January 2021
Skills
• training
• Operations
• Excel
• Inventory Control
• Management
• Word Processing
• Customer Service
• Maintenance
• Troubleshooting
• Electrical
• Project Management
• HVAC
• MS Office
• Hand Tools
• blueprints
• Plumbing
• Food Handling
• Bartender Experience
• Serving Experience
• Retail Sales (10+ years)
• Retail Management (9 years)
• Management Experience
• Facilities Management
• Cleaning Experience
• Electrical Experience
• Microsoft Office
• Blueprint Reading
• Supervising Experience (10+ years)
• Communications Skills (8 years)
• Web accessibility (10+ years)
• Recruiting (10+ years)
• Custodial Experience
• Store Management Experience (10+ years)
• Schematics (8 years)
• Organizational Skills (10+ years)
• Agile
• Animal Care
• JavaScript
• Mechanical Knowledge
• Pet Care
• Pet Sitting
• Power Tools (10+ years)
• Stocking (10+ years)
• Merchandising (10+ years)
• Floor Care
• Order Entry (5 years)
• Order Management System (5 years)
• Property Management (10+ years)
• Landscape Maintenance
• English
• Cashiering (10+ years)
• Cash Handling (10+ years)
• Hotel experience
• Painting
• Mechanic experience
• Load & unload
• Computer literacy
• Sales
• Hospitality
• Manufacturing
• Mentoring
• Windows
• Leadership
• Interviewing
• Guest services
• Construction
• Warehouse experience
• Rigging
• Quality control
• Forklift
• Sales Management
• CCTV
• Loss prevention
• Frame carpentry
• Warehouse distribution
• Security
• Succession planning
• Hospitality management
• Kitchen experience
• Canvassing
• Volunteer management
• Microsoft Excel
• Data management
• Data entry
• Bilingual
• Packaging
• XML
• Human resources
• Continuous improvement
• Analysis skills
• SAS
• Salesforce
• Inside sales
• Front desk
• Guest relations
• Social media management
• Portuguese
• Spanish
• Data collection
• Operating systems
• Debits & credits
• Customer support
• CRM software
• Communication skills
• Program management
• Google Suite
• Microsoft Access
• Events management
• CAD
• Greenhouse experience
• Outside sales
• Computer skills
• Store management
• Patient monitoring
• Produce
• Administrative experience
• Financial acumen
• Forecasting
• Childcare
• Automotive repair
• Assembly
• Autism experience
• Microsoft Word
• Equine experience
• EDI
• Warehouse management system
• Heavy lifting
• Kronos
• Accounting
• Cleanroom
• Workday
• 3PL
• Math
• Restaurant experience
• Team Management
• Public relations
• Social media marketing
• Outbound sales
• Telemarketing
• Account management
• Time management
• Research
• Time management
• Quality control
• Property maintenance
• Moving
• Quality inspection
• Customer service
• Facilities maintenance
• Quality assurance
• Management
• Maintenance
• Communication skills
• Guest services
• Cash handling
• Conflict management
• Hospitality
• Leadership
• Organizational skills
• Editing
• Videography
• Filming
• Windows
• Data management
• Film and photography
• iOS
• Public speaking
• Climbing
• Schematics
• Mechanical knowledge
• Industrial maintenance
• Social media management
• Retail management
• Host/hostess experience
• Restaurant management
• Restaurant experience
• Negotiation
• English
• Sales
• Word processing
• Presentation skills
• Sales strategy
• Computer skills
• Video editing
• Post-production
• Adobe Premiere
• Adobe Creative Suite
• Video production
Certifications and Licenses
CPR/AED
Present
ServSafe
July 2022 to July 2027
Food Handler Certification
CPR Certification
Assessments
Customer focus & orientation — Proficient
July 2023
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
April 2022
Using safe practices in a warehouse setting
Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Forklift safety — Proficient
July 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Cleaner fit — Proficient
April 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Manufacturing fit — Proficient
February 2022
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient January 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic maintenance and repair — Proficient
April 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Work motivation — Proficient
March 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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