Anthony Cruz
**** *. *** **. *******, PA. ******
484-***-**** *********.****@*****.***
Professional Summary
Reliable Factory Manager offering number-year background overseeing and monitoring workers and equipment and carrying out production-strategy decisions. Polished in creating and enforcing quality control standards and implementing machine maintenance standard operating procedures. Dedicated and highly motivated professional possessing “can do” attitude and sound knowledge of industry-specific factory equipment.
Skills Maintain Systems Process Development and Streamlining Daily Transaction Reviews Production Database Maintenance Directing Team Members Upgrading Systems Operational Efficiency and Safety Coordinating Personnel Employee Relationship Supervising Technicians Hiring and Onboarding Job Assignments
Education
Reading Senior High School – 06/2022 High School Diploma
Work History
Supervisor 10/2022 to 03/2023
Rm Palmers Chocolate Factory – 77 S. 2nd Ave. West Reading, PA. 191611
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Educated staff on organizational mission and goals to help employees achieve success.
Conducted regular reviews of operations and identified areas for improvements.
Collected, arranged, and input information into database system.