Customer Service Office Manager
Resume:
FARNISHA WILLIAMS
**** * ** ****** ****** Lansing, MI 48915
517-***-**** * *******@*****.***
Professional Summary:
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with customers and exceeds sales quotas. Reliable and driven, with strong management and prioritization abilities.
Skills:
Experienced professional with expertise in customer service with assisting clients, answering
questions, administrative support and staff management
Proficient in answering multiline phone systems and providing exceptional customer service
Data entry with typing speed of 40-50 WPM
Proven ability to manage and lead teams effectively
Attention to detail and accuracy in work
Bookkeeping task: collecting payments, balancing accounts payable.
Managed Care Portal: Insurance referencing
Provides outreach and education to clients.
Mailing, filing and faxes experience
Eletronic Health Record System: SDS Portal
Work History:
America’s Best Eyeglass’s and Contact: White hills Elementary
East Lansing, MI East Lansing, Mi
Store Manager -Suad Sad Principal – Andy Wells
Lead Receptionist, 05/2020 -06/2021 Lunch Assistant, 02/2011 – 10/2013
Assistant Manager, 06/2021 to present
Mediodge Check N Go
East Lansing, MI Lansing, Mi
Head Cook, 06/2018 – 05/2020 Teller, 04/2009 – 02/2011
Education: Lansing Eastern High School Graduate 1994
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