Customer Service Data Entry
Resume:
Derikishia Silva
**** ********** *** #*** ******* CA, 94702
**********@*****.***
ㅡ
Skills ● Communication
● Leadership
● Problem Solving
● Creativiity
● Time management
● Attention to detail
ㅡ Employment St
Athony Medical Clinic/ Front Desk Eligibility Worker 2016-2018, San Fransico
● In charge of answering multiple phone lines
● Maintained Patient data in eletronic health record system
● Processed co-pays as cash and credit cards
● Verified Insurance Eligibility
● Managed data entry for all new registered patients
● Processed county program applications electronically
CleanNet ofthe Bay Area/ Telemarker
2010-2011, Oakland CA
● Provided customer service and support to janitorial teams
● Initiated cold calls with companies and small businesses to
secure orders for maintences and janitorial servies.
● Processed paperwork and ensure record keeping for client
orders and requests
Domestic Engineering/ Telemarketer and Sales Team Rep
2009-2010, Fremont CA
● Performed active demonstrations of Kirby Vacuum Cleaner
● Provided customer service by phone and in-person processed
sale invoices
Oakland Unified School District/ Receptionist
2005-2007, Oakland CA
● Answered phones
● Provided information to parents, visitors,filing,copying,and other
office duties
ㅡ Education College of
Alameda/General Studies/ Health Care Administration
2016-Present, Alameda CA
CastleMont High School
Graduated 2006, Oakland CA
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