Customer Service Sales Associate
Resume:
Carmen Nunez
Hemet, CA *****
********@*****.***
Summary
I have eleven years of experience in working with children, teenagers, and adults. I am hard working, positive and patient. I am good at maintaining records, following directions, and working under pressure.
Experience
09/2008-06/2010
Private Math Tutor (Educational Advisor)
Hemet, CA 92544
Cultivated working relationship. Engaged with student. Scheduled tutoring classes according to the needs of the student. Provided feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence in students. Taught students study skills, note-taking skills, and test-taking strategies. Reviewed class material with students by discussing text, working solutions to problems, and reviewing worksheets or other assignments. Provided private instruction to individual or small groups of students to improve academic performance, improve occupational skills, and prepare for academic or occupational tests. Assessed students' progress throughout tutoring sessions.
11/2014-11/2014
Seasonal Sales Associate
Dooney and Bourke -48400 Seminole Dr. Ste. 607, Cabazon, 92230, CA
Worked directly with clients to achieve results in sales and a great quality of customer service. Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Responded to customer questions and requests in a prompt and efficient manner. Engaged with customers in a sincere and friendly manner. Completed all cleaning, stocking and organizing tasks in assigned sales area. Prioritized helping customers over completing other routine tasks in the store. Built relationships with customers. Stocked and replenished merchandise according to store merchandising layouts. Alerted customers to upcoming sales events and promotions. Welcomed customers into the store and helped them locate items. Followed merchandising guidelines to present visually appealing displays. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. Maintained established merchandising standards, including window, sales floor and promotional displays.
01/2008-02/2014
On Call Private Caregiver/Housekeeper (Home Care Aide)
Hemet Ca 92544
Scheduled and managed calendars. Cleaned indoor and outdoor areas. Watered, raked as needed. Maintained records of patient care, condition, progress, and problems to report and discussed observations with supervisor or case manager. Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Bathed patients. Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care. Entertained, conversed with, and read aloud to patients to keep them mentally healthy and alert.
01/2015- 09/2017
Assembly Worker/Machine Operator/Assistant Set Up/Water Spider (Warehouse Worker)
Select Staffing -29740 Rancho California Rd, Temecula, CA 92591 Temp Agency
TE Connectivity
Received and correctly processed both written and verbal instructions. Obtained appropriate tools and fixtures. Planned and paced work efficiently in order to meet daily, weekly project and production goals. Used Microsoft Excel to chart progress of the productivity for the week by entering numerical data in a timely and accurate manner. Prepared and presented productivity and any issues or concerns at shift change meetings. Observed all safety policies and procedures. Inspected facility and grounds cleaned building floors by sweeping, vacuuming, and. dusted all furniture and fixtures thoroughly and carefully. Added new material to file records and created new records. Immediately communicated any equipment issues to the supervisor. Followed routine and preventative maintenance checklists. Licensed Electric Pallet Jack user. Scanned and binned items into shipping. Set up pallets for completed work and new product organization. Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards. Detail oriented. Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas. Examined and inspect stock items for wear or defects, reporting any damage to supervisors. Received and counted stock items, and record data manually or using a computer. Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
08/2018-01/2020
Printer Operator/ Bindery Operator/
Select Staffing -29740 Rancho California Rd, Temecula, CA 92591 Temp Agency
R.R. Donnelly
Operated a variety of printers, including inkjet, laser, xerographic, and offset duplicating printers. Set up, programed, and released jobs from the print queue. Ensured the quality and correctness of the job output. Kept daily logs of print job production and delivery manifests. Identified and fixed operating issues that affected the quality or timeliness of the job Set up, adjusted, and operated binding machines, such as automatic adhesive binding machines and auxiliary binding machines. Checked equipment for safety issues.
05/2012-Present
Annual Cinco de Mayo Dancer
Hemet, CA 92543
Entertain people of all ages. Schedule appropriate time for performances. Provide a schedule for questions and pictures. Interact with the public. Train, exercise, and attend dance classes to maintain high levels of technical proficiency, physical ability, and physical fitness in order to perform. Take consideration of the volume level and adjusted for the comfortability of the public. Perform classical, modern, or acrobatic dances in productions, expressing stories, rhythm, and sound with the body. Teach small children basic steps and encourage them to participate. Present information about the dances and culture and engage the audience. Make an interactive program for the children.
06/2014-Present
Choreographer
Hemet Ca 92544
Direct rehearsals and instruct dancers in how to use dance steps, and in techniques to achieve desired effects. Design dances for individual dancers, and special events, and for dancers ranging from beginners to professionals. Choose the music and sound effects. Advise dancers on how to stand and move properly, teaching correct dance techniques to help prevent injuries. Teach children basic dance steps as well as more complex movements. Communicate with parents and children appropriate moves.
Volunteer work
01/2008-04/2022
Ramona Pageant Outdoor Play Volunteer Dancer/Hair and Make-up Artist
Ramona Bowl Amphitheatre 27400 Ramona Bowl Road, Hemet, CA 92544
Entertained crowds. Assisted group coordinator and dance choreographer. Supervised younger volunteers. Assisted with hair and make up for cast members who range from children to adults.
09/2002- Present
Mexican Folkloric Dancer
Ballet Folklorico Iztaccihuatl Hemet, CA 92544
Present group to crowds by communicating the names of the dances as well as the location they originate from. Answer questions that the public has. Perform for the community. Organize the groups outfits in order to change quickly and remain organized and on schedule.
Education
06/2014
Bachelor of Arts in Spanish and Liberal Studies
University of California, Riverside
Coursework in Speech and Communication, and Psychology
Major in Spanish, specific to linguistics.
English and Journalism coursework
Sociology coursework
Education coursework
Emphasis in Education Curriculum and Instruction
Emphasis in Education in Reading
Coursework in Foreign Languages including Spanish.
Coursework in Language Arts and Anthropology
Teaching Diversity training
Ethics and Safety in Education training
Continuing Education in Program Planning
Theater Arts coursework
06/2010
Associates of Humanities and Social and Behavioral Science
Mount San Jacinto Community College
Emphasis in Social and Behavioral Sciences.
Basic Science, Psychology, Sociology, and Anthropology coursework.
Education coursework
6/2007
Hemet High School
High school diploma
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