Customer Service Part-Time

Shakyra Burton

**** * ******** ***

Chicago, IL, 60651

(773) 444 - 7052

**********@*****.***

Dedicated and detail-oriented professional seeking a position as a Customer Service Representative. Eager to leverage extensive experience in client relations and service excellence while pursuing higher education.

Experience

November 2020 - September 2024

Divine Beauty Salon - Oak Park, IL - Cosmetologist

●Delivered personalized cosmetology services tailored to individual client requests, ensuring satisfaction and repeat business.

●Provided exemplary customer service, fostering positive client relationships through effective communication and attentive listening.

●Maintained a clean and organized workspace, adhering to health and safety standards to create a welcoming environment.

●Conducted thorough consultations to understand client needs and preferences, resulting in high customer satisfaction ratings.

May 2019 - November 2020

Sweetgreen - Chicago, IL - Service/Cashier

●Skillfully prepared high-quality salads and menu items, consistently meeting customer expectations for freshness and presentation.

●Executed superior customer service, handling transactions efficiently and resolving inquiries promptly.

●Ensured a clean and orderly dining area, contributing to a positive dining experience for patrons.

October 2018 - May 2018

Mariano's - Chicago, IL - Food Prep Associate

●Assisted in food preparation, focusing on quality and safety while preparing sandwiches and deli items for display.

●Engaged with customers in a friendly manner, providing assistance and recommendations regarding deli products.

●Maintained cleanliness in food preparation areas, upholding rigorous hygiene standards.

April 2017 - October 2018

Jewel Osco - Chicago, IL - Cashier

●Managed cash register operations, processing transactions accurately and efficiently.

●Provided outstanding customer service, assisting patrons with inquiries and ensuring a seamless shopping experience.

●Organized and returned overstock items to the sales floor, contributing to store organization and inventory management.

Education

Completed November 2023

Triton College, River Grove, IL - Pharmacy Technician

Completed November 2020

Empire Beauty School - Stone Park, IL - Cosmetology

Graduated June 2018

Josephinum Academy - Chicago, IL - High School

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