Highland Springs, VA 23075
**********@*****.***
Gaye Elizabeth Johnson
OBJECTIVE: To use my personal drive for excellence, proficient office skills, to meet and exceed productivity goals, and contribute to the overall success of an organization.
SUMMARY: I am a team player and a quick thinker recognized for willingness to learn and being flexible. I know I will be an asset to your company because of my experience working with diverse groups of people with diplomacy and respect. People recognize me for my empathy and compassion.
EXPERIENCE:
Department of Medical Assistance Services December 2015-Present
Estates/Annuities/Trust Recovery Analyst
Obtain and provide recipient claim and eligibility information. HIPPA Law
To obtain account receivable information and provide assistance in resolving issues relating to third party resources and recovers from estates, annuities and trusts.
Performing follow-up research, establishing, and reconciling accounts receivable.
Minnesota Life/Securian Financial May 2005 -December 2015
Premium Reconciliation Representative
Handle the Optional Life insurance billing reconciliation and premium collection for over 200 Virginia State agencies.
Research and assist payroll departments and benefits administrators to resolve billing and other accounting related matters that are specific to policy processing.
CMI
Workers Compensation Claims Assistant January 2005-May 2005
Data entry.
Hiring fraud investigators to investigate suspicious claims.
One on one communication with injured employees, doctors and attorneys.
Assisted examiners and management of allocated caseload by performing administrative functions.
EDUCATION:
Cardinal Dougherty High School for girls graduated 1983-Philadelphia
High School Diploma.
Honorary Doctorate of Theology- April 2007
Associate, Customer Service (LOMA) – November 2011
(References Furnished Upon Request)