Project Management Scrum Master

Venkata Mallik Bhamidipati (Mallik)

Project Management / Delivery Management Work Authorization: US Green Card Location: Dallas, TX eMail: *********@*****.*** Mobile: +1-503-***-**** Page 1 of 3

PROFESSIONAL SUMMARY:

More than 2 Decades of IT experience in leading and executing projects of various sizes, complexities, modes across domains covering Telecom (OSS, BSS), Travel, Banking, Insurance, EUS (Energies, Utilities and Services) and ERP. A result oriented Technical Delivery Manager / Program Manager / Scrum Master with extensive experience in large transformation projects and Greenfield Application across Development, Testing, Consulting and Production Support service lines

As on date am associated with HCL Technologies, playing role of Technical Delivery Manager, managing one of the Large Telecom Customer operating from Dallas, TX. Key Skills

• More than 10 Years of Onsite (Client Facing roles) working for major US Clients managing geographically distributed teams – India / US / Mexico – Managed a team size between 50 to 350

• Certified Scrum Master and RTE (Release Train Engineer) lead one of the Agile Teams at HCL, Technical Delivery Manager in handling large transformation projects, Greenfield Application Development, Release Manager

• Experienced in handling all Focus areas of Program / Project Management covering Scope Management, Budget Management, Delivery Management, Risk Management, Quality Management, Client Management, Test Management towards successful project deliverables within Effort, Schedule and Cost

• Internal Auditor (Projects, Support Groups), PMR (Project Management Reviews) inline with CMMI Level 5 requirements

• Testing Expertise – Functional (Manual, Test Automation, Web Services, Sanity, Story Testing, Integration, Regression, System, Support in UAT) and Non-Functional (Security, Performance, Load, Stress, Endurance, Cross Browser) Testing .

PROFESSIONAL EXPERIENCE:

Projects associated in HCL Technologies:

Role Project Clients Work Location

Technical Delivery

Manager

SOR, PPO, FieldOps, TechOps,

Testing, Credit Domain, Account

Status, ECS Enable Enterprise

Verizon,

T-Mobile, BNSF,

FedEx

Dallas, TX / Seattle, WA /

Topeka, KS / Hyderabad, India

Responsibilities:

• Verizon:

Ø Annual revenue of $ 20 Million from the track in ensuring the alignment of deliverables from SOW and Customer Expectations covering Budget Management in full cycle with a peak team size of 350

Ø Complete Delivery responsibility for 4 tracks – Mainframe, Java, Testing and Scrum Masters for a Large Device Finance transformation program from Legacy Mainframe System to Modern Digital Platform (Open Systems) for the team geographically located in US and India Ø Mentor the leads to conclude on the Architecture being followed and connect the team with CoE and SME to provide value to the customer and arrive at a solution for the blocking issues Ø Responsible for Monthly Milestone approvals from the customer by aligning the deliverables per SOW and Customer expectations including CR, Team Performance, Onboarding challenges, Skill Gap identification and closing

Ø Derive SOPs for the PROD support team with Shift Management, SLA Adherence, Weekly Review with Customer Stakeholders, MBR (Monthly Business Review) with customer and HCL Leadership teams including Metrics with Trend Analysis

Ø Tracking CSAT (Customer Satisfaction) to closure and work to close on the Gaps identified to scale higher on the Satisfaction Index

Ø Program Management covering Project Management, Customer Management, Risk Management, Test Management towards successful project deliverables within Effort, Schedule and Cost Ø Brainstorming the team to identify Value Adds which can be delivered to customer and mapping them against Dollar savings

• T-Mobile:

Ø Responsible for three Service Lines – Development, Testing, PROD Support (DevOps) – from Portfolio Management

Ø Discuss with BA and Business Stakeholders on the requirements, freeze on the requirements, Scope, Schedule and identify the relevant teams (Onsite + Offshore) Ø Work with BA and align the stories against the Sprints and Releases, Run all the Scrum Ceremonies to be effective, Draft the Stories following INVEST Model, Groom the stories to capture all minute acceptance criteria, Follow Planning Poker to estimate the Stories and Prioritize based on BV (Business Value) – categorize against Technical / Business Stories, Run Spring End Demo with working code, Get effective Sprint Retro recorded with assigned Owners Venkata Mallik Bhamidipati (Mallik)

Project Management / Delivery Management Work Authorization: US Green Card Location: Dallas, TX eMail: *********@*****.*** Mobile: +1-503-***-**** Page 2 of 3

Ø Seek Approvals on the LoE (Level Of Estimates) for the Programs and at the end of each month, seek approvals from Customer Stakeholders for the Monthly Milestone and have the invoices recorded in the books

Ø Identify Skill Gap of the team, arrange KSS / Brownbag Sessions, Run through the Deployment Checklist and Release Notes and have a proper hand-off from Dev to PROD Support team

• BNSF:

Ø Discuss with Product Owners from Business to arrive at Hierarchy (Initiative à Capability à Component à Feature à Story à Tasks, to be followed in Version One, work with PO to prioritize the Stories and arrive at BV from Feature and Above the hierarchy inline with SAFe (Scaled Agile Framework)

Ø Mentor the teams in the capacity of RTE (Release Train Engineer) to identify the PI (Program Increment scheduled for each Quarter comprising of 6 Sprints with one being IP (Innovative Sprint) – Perform a Magic Estimate to help team and PO prioritize, breakdown the Features to atomic level so that the team and estimate using Planning Poker Ø Active participation in PI Event scheduled for 2 days covering all events – Objectives by Stakeholders, Breakout sessions, Dependency Identification, ROAM Board Prep, Story Alignment to Sprints on Story Board, Confidence Vote (Fist of Five), PI Closure, Parking Lot Items with Owners to close

Ø Run through the Sprints, get the Dependencies addressed by collaborating with other teams, Escalate of any visible Risks and work towards closure of the same, seek Sponsor attention by highlighting the concerns in the Fortnightly Stakeholder Meeting Ø Track the team’s deliverables, to name a few à Sequence Diagrams, UX Mock-ups, Working Code

(ready to be promoted to PROD), Metrics on Code Coverage, Vulnerabilities Closure, Monthly Milestone realization

Technologies: Mainframe (COBOL, JCL, CA7, DB2), Modern Digital Technologies (Java Springboot, Reactive Microservices, Angular, React), Kafka, NewRelic, Cassandra, Oracle, AWS, Azure, GCP, NewRelic, Selenium Web Driver, TestNG, Grafana, Splunk, PCF, Angular JS, CA LISA, HP ALM, APIGEE (API Gateway), Encryption Algorithms, Tokenization (JWT / POP / Identify Tokens) Role Project Client Work Location

Release Manager /

Scrum Master

OneWorld FF (Freight Forwarding)

Capacity UTi Networks Inc Portland, OR /

Hyderabad, India

Responsibilities:

• Discuss with all stakeholders (GOP (Business), Product Owners, Business Analysts, Development Managers, Scrum Master, Testing Team) and come-up with the release scope

• Categorize the releases into Major and Minor

• Liaise with Product Owners and work towards the scope lock for a particular release

• Work through the Release Scope change request with approval from Business to include a feature into the on-going / specific release after the Release Scope Lock period

• Coordinate with Testing team to get the specific services per release scope to be deployed in QC-SIN and work through the same promoting through UAT and PROD per release schedule / calendar

• Facilitate to resolve the conflicts in the release scope (if any) by coordinating with specific groups / teams

• Ensure the maximum availability of the environments (QC-SIN / UAT / DEVINT / STAGING) by following it up with various teams (L2NP, Dev, DevOps, MDM, Security, Integration, Testing) to fix the blockers

• Walk-through the Deployment plans with concerned teams for various environments

• Facilitate the “GO / NO-GO” meetings

• Closely work with the team to come-up with the Automated Smoke Test Suite (Selenium) which can be used in various environments (QC-FRA / QC-SIN / DEVINT / STAGING etc)

• Empower the team to self-organize. Encourage and Strive for team ownership

• Coach team to identify risks early in feature development through historical patterns/retrospectives

• Facilitate Agile culture within Organization through COI (Communities of Interest) and various forums Technologies: TIBCO (BE, BW, CE), Java, RubyOnRails, RTC, SVN, HP Quality Center, Oracle Projects Handled at Infosys Technologies

Role Project Client Work Location

Project Manager / Perf

Test Specialist

Multiple

Projects

APDRP, BP, TrueBlue, UU, BH, PwC, SCE,

PECO Hyderabad, India

Responsibilities:

• Pre-Sales support from RFP till Project creation (Estimations – Effort + Budget + Resource Loading Sheet)

Venkata Mallik Bhamidipati (Mallik)

Project Management / Delivery Management Work Authorization: US Green Card Location: Dallas, TX eMail: *********@*****.*** Mobile: +1-503-***-**** Page 3 of 3

• Mentor the team allocated to the project post project code creation, to deliver the expectations of client as stated in RFP

• Work towards resolution of the technical blockers that the team faces

• Work on the Performance Standards and Guidelines

• Mentor the team through Tool selection phase considering various inputs

• Discuss with the Business and the Client QA Team on the Performance Test Objectives, Goals, Work Load Modelling, Scenario Identification, Test Strategy

• Discuss and drive the Performance test executions per test strategy and share the high level observations and high level performance recommendations with Performance Engineering team

• Share the regular status updates with all concerned stake holders and share the risks and the associated mitigation plans

• Discuss and get the required test data for the execution of performance tests Technologies: LoadRunner, JMeter, RPT, WebLoad, VSTS Projects Handled at TCS

Role Project Client Work Location

Test Manager Multiple

Projects

WorldSpan, Qwest (Now Century Link),

Rogers, AXA Belgium

Hyderabad, India /

Toronto, ON, Canada

Responsibilities:

• Discuss with Client (Business and IT) on the requirements

• Identify the test cases and update the FTT (Features to Test) Tracker

• Identify the suitable candidate test cases for Automation

• Design the Automation Framework

• Coordinate with Onsite and drive towards successful completion of the Quality Deliverable

• Internal Review (code + framework + standards)

• Appraise client on the weekly status

• Work with client to receive necessary sign-off on various deliverables from client front

• Discuss with client on the Automation and Performance requirements

• Design the Load Test based on the transaction mix and execute the same

• Analyze and share the observations of the Performance test (Load / Stress)

• Develop the code using Rational Robot to monitor the availability of application in Production Technologies: LoadRunner, QTP, QC, Caliber, RQM, RFT, Test Director, Domino Doc Projects Handled at iFlex Solutions (now Oracle Financial Services), Quark Media House, Vitage Systems

Role Project Client Work Location

Test Lead / Engineer Multiple Citibank, QCP - J, QECM, VPT Mohali, Mumbai, Hyderabad, India Responsibilities:

• Discuss with Client (Business and IT) on the requirements

• Identify the test cases and update the FTT (Features to Test) Tracker, Traceability Matrix

• Identify the suitable candidate test cases for Automation

• Design the Automation Framework

• Work towards implementation of the framework for Automation

• Raise defects and retest the same once the defects are fixed

• Receive training on navigation in Mainframes (Terminal Emulator) Technologies: LoadRunner, WinRunner, QTP, QC, Silk Radar, Manual Testing

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